Universal Banker - Foxcroft

The Citizens Bank; River Ridge Manor (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

The Citizens Bank in Little Rock, Arkansas, is seeking a Universal Banker at the Foxcroft Branch on Cantrell. You will build relationships, process transactions, and support deposits, loans, debit services, and online banking, delivering friendly, professional service to our community.

Applicants should have banking experience, strong communication skills, and a collaborative mindset to help customers reach their financial goals within a supportive team environment.

Qualifications

• Previous banking experience preferred.
• Strong customer service skills.
• Cash handling experience.
• Excellent communication and interpersonal abilities.
• Strong attention to detail and accuracy.
• Ability to multitask and adapt in a fast-paced environment.
• Confidence making decisions and solving problems.
• Strong computer and technology skills.
• A collaborative attitude.

Responsibilities

• Building meaningful relationships with customers and identifying opportunities to meet their financial needs.
• Processing a variety of transactions accurately and efficiently.
• Opening and servicing deposit accounts.
• Assisting customers with debit card services and online banking support.
• Working with customers on consumer loans.
• Educating customers on available products and services.
• Supporting daily branch operations and maintaining operational excellence.
• Delivering the friendly, professional service our communities have come to expect from The Citizens Bank.

Skills

Customer service

Cash handling

Communication

Multitasking

Problem solving

Tech skills

Teamwork

Tools

Online banking platforms

Debit card services

CRM systems

Job description

Universal Banker

Little Rock, Arkansas

Join a Team That Puts People First

At The Citizens Bank, we believe banking is about more than transactions. It's about relationships, trust, and making a positive difference in the lives of our customers and communities. If you are passionate about helping people, enjoy building connections, and thrive in a team-oriented environment, we invite you to explore our Universal Banker opportunity in Little Rock at our Foxcroft Branch on Cantrell.

As a Universal Banker, you'll serve as a trusted resource for customers by providing exceptional service, identifying financial solutions, and supporting a variety of everyday banking needs. This role offers the opportunity to develop a broad knowledge of retail banking while working for a community bank that values growth, teamwork, and putting our People First mission into action every day.

Why Join The Citizens Bank?

Founded in 1953, The Citizens Bank has remained committed to serving the communities we call home. As an independent community bank, we combine innovative products and technology with personalized service to help our customers reach their financial goals. Our team members are at the heart of everything we do, and we take pride in creating a workplace where people are valued, supported, and empowered to succeed.

What You'll Do

As a Universal Banker, you will play an important role in creating an outstanding customer experience by:

• Building meaningful relationships with customers and identifying opportunities to meet their financial needs
• Processing a variety of transactions accurately and efficiently
• Opening and servicing deposit accounts
• Assisting customers with debit card services and online banking support
• Working with customers on consumer loans
• Educating customers on available products and services
• Supporting daily branch operations and maintaining operational excellence
• Delivering the friendly, professional service our communities have come to expect from The Citizens Bank

What Makes You a Great Fit?

We're looking for someone who is friendly, dependable, and enjoys helping others. Successful candidates typically possess:

• Previous banking experience preferred
• Strong customer service skills
• Cash handling experience
• Excellent communication and interpersonal abilities
• Strong attention to detail and accuracy
• Ability to multitask and adapt in a fast-paced environment
• Confidence making decisions and solving problems
• Strong computer and technology skills
• A collaborative attitude

Benefits That Support You

We offer a comprehensive benefits package designed to support your health, well-being, and future, including Medical, Dental, and Vision Insurance, 401(k) Retirement Plan, Life Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Paid Time Off

Be Part of Something Bigger

At The Citizens Bank, every interaction matters. If you're looking for an opportunity to build a rewarding career while making a meaningful impact on customers, coworkers, and the community, we'd love to hear from you.

The Citizens Bank is an Equal Opportunity Employer.