Universal Banker Floater

Bank Five Nine (Community Bank); Glendale (WI); On-site; USD 38,000 - 56,000; Full time

Job summary

Bank Five Nine (Community Bank) seeks a Universal Banker Floater who thrives on variety and helping customers feel more confident about their money. You will travel between our 13 southeastern Wisconsin branches, delivering friendly service, building relationships, and offering guidance on everyday banking needs.

In this role you will process transactions, open accounts, educate customers on digital banking, and collaborate with internal partners to tailor financial solutions.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of cash handling and customer service experience.
• Familiarity with banking products and services preferred.

Responsibilities

• Process banking transactions accurately.
• Help acquire new banking relationships and open accounts.
• Retain and deepen relationships by identifying needs and offering solutions.
• Provide account servicing and maintenance.
• Educate customers on digital banking solutions.
• Refer customers to internal partners (cash management, mortgage, wealth).

Skills

Customer service

Cash handling

Banking knowledge

Windows navigation

Education

High School Diploma or GED

Tools

Windows OS

Job description

Love meeting new people, jumping into the day with a can-do attitude, and helping customers feel a little more confident about their money? If you’re the kind of person who enjoys variety, connection, and making someone’s day easier, this might be your next great move.

As a Universal Banker Floater, you’ll bring your energy and customer-first mindset to different branches, building relationships, offering helpful banking guidance, and supporting customers with everyday financial needs.

At Bank Five Nine, we believe banking should feel personal, friendly, and community-focused — and our team brings that to life every day. Our employees have voted us a Top Workplace 17 years in a row by the Milwaukee Journal Sentinel, and we’ve also been named a Best Bank to Work For by American Banker. If you’re looking for a role where you can make a real difference without taking yourself too seriously, we’d love to meet you.

As a floater, you will be asked to travel between our 13 branch locations (in southeastern WI). Check out our locations here!

Do you have what it takes?

You’ll need to:

• Accurately process banking transactions,
• Help acquire new banking relationships and open new accounts,
• Retain and deepen relationships by identifying needs and offering custom financial solutions,
• Provide account servicing and maintenance,
• Help educate customers on digital bank solutions that can make their lives safer, easier and better, and
• Refer customers to internal business partners (i.e. cash management, mortgage, and wealth management)

Must-Haves

• High school diploma or GED
• At least 1 year of cash handling and customer service experience
• Basic keyboarding skills and the ability to navigate in a Windows environment

Nice-To-Haves

• Knowledge of bank products and services
• Minimum of 1+ year of retail banking experience

We are an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals.