Universal Banker: Elevate Customer Experience & Growth

SouthState Bank; Augusta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

SouthState Bank in Martinez, GA is seeking a Universal Banker to serve as a full-service, single point of contact for customers, combining teller and FSR duties to meet financial needs. You will open accounts, handle transactions, refer products, and promote self-service tools while upholding accuracy, security, and regulatory compliance.

This role emphasizes relationship building, teamwork, and problem solving in a friendly branch environment.

Qualifications

• Cash handling, sales, and customer service experience required.
• Strong interpersonal and communication skills are essential.
• Proficiency with computers and basic banking software.

Responsibilities

• Process transactions for savings, checking, and loan accounts.
• Open/maintain deposits and assist with account needs.
• Identify customer needs and refer appropriate products and services.
• Provide excellent service while following all regulations and security procedures.
• Promote self-service options and explain policies clearly.
• Support branch goals through teamwork and accuracy.

Skills

Cash handling

Customer service

Sales

Interpersonal skills

Computer skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank in Martinez, GA is seeking a Universal Banker to serve as a full-service, single point of contact for customers, combining teller and FSR duties to meet financial needs. You will open accounts, handle transactions, refer products, and promote self-service tools while upholding accuracy, security, and regulatory compliance.

This role emphasizes relationship building, teamwork, and problem solving in a friendly branch environment.