Universal Banker: Customer Relationships & Transactions

Jobtailor; Bennett (CO); On-site; USD 35,000 - 48,000; Full time

Job summary

SouthState Bank in Colorado is seeking a Teller/FSR to serve as a full-service, single point of contact for banking needs in the branch. You will provide exceptional transactional and account-management service, process deposits and withdrawals, and promote self-service options.

You will identify customer needs, explain products and pricing, and maintain accurate records while complying with banking regulations. Travel to nearby offices may be required to cover staffing needs.

Qualifications

• One year of teller or cash handling experience and six months customer relationship building or sales experience.
• Demonstrated expertise in the Teller II and basic FSR job functions.
• Cash handling, sales, and customer service experience.
• Ability to read, write, speak, and understand English.
• Must be able to lift up to 50 pounds.
• Must be able to stand and/or sit for long periods.
• Travel may be required to attend meetings or training.

Responsibilities

• Serve as a full-service, single point of contact for SouthState customers’ financial needs in the branch
• Provide exceptional transactional and account-management customer service as both Teller and FSR
• Attract, expand, and retain customer relationships and contribute to the bank’s financial growth
• Explain bank products, services, benefits, rules, regulations, and pricing
• Identify customer needs and make referrals to expand customer relationships
• Process savings, checking, and loan-account transactions
• Maintain an orderly work area and guide or train new tellers as needed

Skills

Cash Handling

Account Management

Transaction Processing

Regulatory Compliance

Self-Service Enrollment

Sales Techniques

Customer Service

Interpersonal Skills

Banking Knowledge

Record Keeping

Education

High School Diploma or Equivalent

Tools

Branch Capture System

Computer Systems

Job description

SouthState Bank in Colorado is seeking a Teller/FSR to serve as a full-service, single point of contact for banking needs in the branch. You will provide exceptional transactional and account-management service, process deposits and withdrawals, and promote self-service options.

You will identify customer needs, explain products and pricing, and maintain accurate records while complying with banking regulations. Travel to nearby offices may be required to cover staffing needs.