Universal Banker - Cherry Creek, CO

SouthState Bank; Denver (CO); On-site; USD 39,000 - 58,000; Full time

Job summary

SouthState Bank in Denver, Colorado seeks a Universal Banker to serve as a full-service, single point of contact for customers’ financial needs. The role combines Teller and FSR duties, focusing on exceptional service and growing customer relationships in a busy branch.

Requirements include high school diploma, cash handling and sales experience, and strong English communication. Expect compliance with banking regulations and opportunities to enroll customers in self-service options.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service. Previous banking experience preferred.
• Specific knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Responsibilities

• Serve customers quickly, accurately, and confidentially.
• Identify customer needs and expand relationships by making referrals.
• Maintain neat and professional appearance per bank policy.
• Ensure compliance with regulations including Regulation CC and Bank Secrecy Act.

Skills

Cash handling

Sales

Customer service

Education

High School diploma or equivalent

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.

• Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.

• Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.

• Presents a neat and professional personal appearance, in accordance with bank policy.

• Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.

• Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.

• Teller Duties:

• FSR Duties:

UNIVERSAL BANKER FUNCTIONS

• One year of teller or cash handling experience and six months customer relationship building or sales experience

• Demonstrated expertise in the Teller II and basic FSR job functions

• Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities

• Other duties as assigned

Qualifications, Education, and Certification Requirements

• Education : High School diploma or equivalent

• Experience : Cash handling, sales, customer service. Previous banking experience preferred.

• Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English

TRAINING REQUIREMENTS/CLASSES

• The SouthState Way New Team Member Orientation

• Teller Foundations

• Banker Foundations

• All assigned Regulatory Compliance Training

• Acknowledgement of all policies through DocuSign as assigned

• Additional training may be required dependent upon experience

PHYSICAL DEMANDS

• Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.

WORK ENVIRONMENT

This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.

TRAVEL

Travel may be required

In accordance with Colorado law: Colorado pay for this position is anticipated to be between $38,518.00 - $57,778.00 , actual offers to be determined based on applicant’s skills, experience and education.

While the anticipated deadline for the job posting is 08-26-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.

Benefits | SouthState Careers

Work Location: 3301 E. 1st Ave. Denver, Colorado 80206

Equal Opportunity Employer, including disabled/veterans.