Universal Banker: Build Relationships & Serve Customers

SouthState Bank; Richmond Hill (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

SouthState Bank seeks a Universal Banker in Georgia to act as a single point of contact for customers, combining teller and FSR duties to support accounts and growth. The role emphasizes referrals, service excellence, and accurate processing in a branch environment.

The Universal Banker is expected to handle deposits, account inquiries, and basic financial services while upholding bank policies and regulatory requirements, ensuring a smooth customer experience.

Qualifications

• Cash handling and customer service experience required.
• Good interpersonal and computer skills.
• Ability to read, write, speak and understand English.

Responsibilities

• Serve customers quickly, accurately and confidentially.
• Identify customer needs and expand relationships by referrals.
• Maintain a neat, professional appearance and follow bank policies.
• Comply with banking regulations including Regulation CC and BSA.
• Understand customer-facing technology and enroll customers in self-service options.
• Open new deposit accounts and handle related services (stop payments, wires, maintenance).

Skills

Cash handling

Sales experience

Customer service

Interpersonal skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank seeks a Universal Banker in Georgia to act as a single point of contact for customers, combining teller and FSR duties to support accounts and growth. The role emphasizes referrals, service excellence, and accurate processing in a branch environment.

The Universal Banker is expected to handle deposits, account inquiries, and basic financial services while upholding bank policies and regulatory requirements, ensuring a smooth customer experience.