Universal Banker

Sb Financial Group Inc.; Walbridge (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Quarterly incentive program

Certification progression raises

Job summary

State Bank is seeking a Universal Banker in Walbridge, OH. This full-time role focuses on customer service, sales, and cash handling within a community bank setting.

You will greet customers, identify opportunities to cross-sell products, and maintain accurate cash processes and records. Acting as a frontline representative, you will support personal and business accounts, handle routine inquiries, and contribute to branch goals while adhering to bank policies.

Qualifications

• A high school diploma or equivalent.
• Minimum of one year of related banking experience.
• Experience opening and servicing both personal and business new accounts.
• Moderate reading, writing, and grammar skills.
• Proficient analytical and mathematics skills.
• Proficient communicative and interpersonal relations skills.
• Proficient eye-hand coordination.
• Ability to operate various office machines.
• Ability to lift approximately fifty (50) lbs. of coin.
• Visual and auditory skills.

Responsibilities

• Performs a variety of duties to support the customer service, sales, and paying and receiving function of the community office; coordinates work within the department and with other departments.
• Greets and serves customers in a friendly and courteous manner.
• Maintains awareness of new business opportunities with customers; offers relevant products and services to meet customer needs; refers customers to appropriate sales staff.
• Meets or exceeds referral and sales goals for both business and consumer clients.
• Handles customer concerns on statement reconciliation and other routine questions.
• Maintains knowledge of current bank products and services; processes changes to existing accounts.
• Assists in banking center call efforts by updating prospect lists; contact as needed.
• Accurately processes transactions including deposits, payments, transfers; balances cash drawer daily.
• Cashes checks within approved authority; Sells Cashier’s Checks.
• Processes night deposits and mail deposits.
• Maintains an approved cash level; handles excess and mutilated cash.
• Prepares daily settlement and proof of cash transactions.
• Prepares transactions for scanning; ensures proper documentation.
• Minimizes risk of losses and cash differences.
• Prepares reports such as currency transactions and BSA reports.
• Demonstrates knowledge of State Bank’s security program.
• Travel to other banking center locations as needed.
• Performs other related duties as assigned.

Skills

Reading & writing

Analytical skills

Interpersonal skills

Cash handling

Lifting 50 lbs

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker

Full Time Walbridge, OH, US

About Us

Join a high-performing, growing $1.5B community bank where people, purpose, and opportunity come together. At State Bank, we are building a supportive and collaborative culture grounded in integrity, innovation, and service—while continuing to invest in our people and the communities we serve. We welcome individuals who are eager to learn, take initiative, and grow their careers. Whether you are early in your professional journey or looking to build new skills, we provide hands‑on training, mentoring, and clear development paths to help you succeed. Our approach recognizes effort and performance through meaningful financial rewards, including the opportunity to earn up to 30% of your annual wage in quarterly incentives. In addition, as you progress through our specially developed certification process, you can earn monetary increases of up to 12% as you advance to higher levels within the role. We are committed to helping you grow—both professionally and financially—within a strong, stable, and expanding organization. If you are looking to join a forward-focused team that values development, rewards achievement, and supports long‑term success, we invite you to explore this opportunity with State Bank.

Education

A high school diploma or equivalent.

Experience

A minimum of one (1) year of related banking experience. Experience opening and servicing both personal and business new accounts.

Preferred Skills

• Moderate reading, writing, and grammar skills.
• Proficient analytical and mathematics skills.
• Proficient communicative and interpersonal relations skills.
• Proficient eye‑hand coordination.
• Ability to operate various office machines.
• Ability to lift approximately fifty (50) lbs. of coin.
• Visual and auditory skills.

Role and Responsibilities

Responsible for performing a variety of duties to support the customer service, sales, and paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

• Performs a variety of duties to support the customer service, sales, and paying and receiving function of the community office of which the following are illustrative:
• Greets and serves customers in a friendly and courteous manner.
• Maintains an awareness of new business opportunities with customers; offers relevant products and services to meet customer needs; actively refers customers to appropriate sales staff as appropriate.
• Meets or exceeds established referral and sales goals for both business and consumer clients.
• Handles customer concerns on statement reconciliation and other routine questions.
• Maintains knowledge of current bank products and services
• Processes changes to existing accounts as requested by clients.
• Assists in banking center call efforts by reviewing, updating, and calling prospect lists regularly.
• Accurately processes transactions, including various types of deposits, payments, transfers, etc. in a timely and professional manner.
• Cashes checks within approved authority and operating policy.
• Sells Cashier’s Checks
• Processes night deposits and mail deposits.
• Maintains an approved level of cash; turns in excess and mutilated cash.
• Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis.
• Prepares transactions for scanning (i.e. branch capture, batch submission, etc.)
• Minimizes risk of losses, including cash differences and other controllable losses.
• Prepares reports relating to the function, e.g., currency transaction, BSA reports, etc.
• Demonstrates a working knowledge of State Bank’s security program.
• Travel to other banking center locations as needed.
• Performs other related duties as assigned.
• Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Customer Identification Program (CIP), Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
• Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.
• Constantly look for ways to improve processes that will improve the customer’s experience and communicate those ideas to management.
• Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.

Ancillary Duties

• May be required, on occasion, to provide safe deposit box services to customers.
• May be required to provide support in non-paying and receiving activities, e.g., new accounts, consumer loans, etc.
• May be required to balance, replenish, and/or service ATM machines.
• May be required to Process and validates accuracy of coin and currency amounts related to incoming and outgoing cash shipments.
• Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances.

Physical Requirements:

• Occasionally ascends/descends stairs to move through the different floors of the location.
• Must be able to remain in a stationary position more than two-thirds of the time.
• The person in this position needs to occasionally move about inside the office to accomplish tasks.
• Occasionally adjust or move objects in all directions.
• Frequently communicates with others to exchange information.
• Constantly moves wrists, hands, and/or fingers.
• Must be able to assess the accuracy, neatness, and thoroughness of the work assigned.
• Sedentary work that primarily involves sitting/standing.
• Occasionally has to move objects up to 50 pounds.