Universal Banker

Queensborough National Bank and Trust Co.; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Queensborough National Bank and Trust Co. in Savannah, GA, seeks a customer-focused professional to assist clients with sales, service, and transactions while maintaining the confidentiality of the bank’s records and customer transactions.

You will educate customers about banking options, handle deposits and withdrawals, and contribute to branch goals with accuracy and courtesy. The role emphasizes compliance with bank policies and security measures.

Qualifications

• Experience in sales and financial services is preferred.
• Ability to educate customers about banking products based on needs.
• Attention to detail and accuracy in handling transactions.

Responsibilities

• Performs sales, service, and financial activities with all clients.
• Conducts client conversations to identify financial needs and potential solutions.
• Performs branch operational duties and supports financial services.
• Offers information on bank products and services to enhance customer relationships.
• Completes all sales and referral activity documentation for performance tracking.
• Receives checks and cash for deposits; verifies amounts and checks negotiability.
• Prepares official checks, processes cash advances, accepts loan payments, and scans daily transactions.
• Provides safe deposit box accounting support; supports business development with consumers and small businesses.
• Generates new business to meet branch and individual sales, service, and referral goals.
• Adheres to bank policies, procedures, and security measures.

Skills

Customer service

Cash handling

Sales

Job description

Description

Provides services to customers in a prompt, professional, and courteous manner while maintaining the confidentiality of the bank’s records and customer transactions. Educates customers about our sales and service delivery options and refers the appropriate products and services matching the clients’ needs based upon the client conversation. Also responsible for processing regular transactions, such as receiving and paying out money and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly, and accurate manner.

• Performs sales, service, and financial activities with all clients
• Conducts and completes client conversation with each client to identify financial needs and potential financial solutions
• Performs intermediate duties and support related to branch’s operational activities and financial services
• Offers information on bank products and services that can benefit the customer and enhance the banking relationship through the client conversation
• Completes all sales and referral activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
• Receives checks and cash for deposit, verifies deposit amounts, and examines checks for endorsement and negotiability, and issues negotiable items
• Performs special tasks such as preparing official checks, processing cash advance, accepting loan payments, redeeming savings bonds, and scanning daily transactions with accuracy
• Business development with consumers and small business prospects
• Generates new business to assist in meeting branch and individual sales, service, and referral goals
• Adheres to and completes all transactions in accordance with bank policies, procedures, and security measures to protect customers and avoid losses or penalties to the bank

Job Details

Description

Provides services to customers in a prompt, professional, and courteous manner while maintaining the confidentiality of the bank’s records and customer transactions. Educates customers about our sales and service delivery options and refers the appropriate products and services matching the clients’ needs based upon the client conversation. Also responsible for processing regular transactions, such as receiving and paying out money and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly, and accurate manner.

• Performs sales, service, and financial activities with all clients
• Conducts and completes client conversation with each client to identify financial needs and potential financial solutions
• Performs intermediate duties and support related to branch’s operational activities and financial services
• Offers information on bank products and services that can benefit the customer and enhance the banking relationship through the client conversation
• Completes all sales and referral activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
• Receives checks and cash for deposit, verifies deposit amounts, and examines checks for endorsement and negotiability, and issues negotiable items
• Performs special tasks such as preparing official checks, processing cash advance, accepting loan payments, redeeming savings bonds, and scanning daily transactions with accuracy
• Provides safe deposit box accounting support
• Business development with consumers and small business prospects
• Generates new business to assist in meeting branch and individual sales, service, and referral goals
• Adheres to and completes all transactions in accordance with bank policies, procedures, and security measures to protect customers and avoid losses or penalties to the bank

Essential Duties And Responsibilities

• Performs sales, service, and financial activities with all clients
• Conducts and completes client conversation with each client to identify financial needs and potential financial solutions
• Performs intermediate duties and support related to branch’s operational activities and financial services
• Offers information on bank products and services that can benefit the customer and enhance the banking relationship through the client conversation
• Completes all sales and referral activity documentation to provide a record for performance tracking and assist in targeting future sales efforts
• Receives checks and cash for deposit, verifies deposit amounts, and examines checks for endorsement and negotiability, and issues negotiable items
• Performs special tasks such as preparing official checks, processing cash advance, accepting loan payments, redeeming savings bonds, and scanning daily transactions with accuracy
• Provides safe deposit box accounting support
• Business development with consumers and small business prospects
• Generates new business to assist in meeting branch and individual sales, service, and referral goals
• Adheres to and completes all transactions in accordance with bank policies, procedures, and security measures to protect customers and avoid losses or penalties to the bank

Demonstrates a positive and helpful attitude toward customers and teammates throughout the bank

• Assists Branch Manager with other duties and assignments as requested or necessary
• Responsible for compliance with all regulations, laws, and bank policies and procedures that pertain to day-to-day job responsibilities
• Responsible for maintaining a working knowledge of all compliance regulations pertinent to assigned duties by successful completion of any courses assigned on a timely basis
• Responsible for adherence to Queensborough’s Code of Professional Ethics and Conduct, as well as observing and promoting compliance with the Code among fellow bank personnel, customers, and vendors