Universal Banker

Sunflower Bank Mortgage Lending; California; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) Plan with 6% Match

Health/Dental/Vision Insurance

Company-paid Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank, N.A. in Palos Verdes Estates, CA is seeking a Universal Banker to combine Teller, Personal Banker, and Customer Service duties. You will handle cash, open/update accounts, and promote banking services while delivering exceptional customer experiences.

This full-time role offers 40 hours per week, with benefits and incentives. Prior customer service and cash handling are essential; banking experience is a plus but not required as training is provided.

Qualifications

• Customer Service experience is a MUST.
• Cash Handling experience is a MUST.
• Banking experience is a PLUS, but not required.

Responsibilities

• Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.
• Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.
• Fulfill customer needs to maximize the experience on the phone and in branch visits.
• Meet/exceed sales and referral goals and branch targets.
• Provide information to customers regarding promotions, contests, and new account options.

Skills

Customer Service experience

Cash Handling experience

Banking experience (plus)

Education

High School Diploma or equivalent

Job description

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth‑management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com.

Job Type Full-time

At Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a Universal Banker at our Palos Verdes Estates, CA branch!

• Customer Service experience is a MUST
• Cash Handling experience is a MUST
• Banking experience is a plus but not required- WILL TRAIN!
• Excellent Benefits, PTO, Incentive Pay, and company perks!

The hourly rate for this position is $21.00 - $26.00 per hour depending on knowledge, skills, abilities, experience, and location.

This full‑time position works 40 hours per week.

Description:

The Universal Banker is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers plays a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers.

If you are dedicated to providing exceptional customer service, detailed‑oriented, possess good computer skills, this is the job for you!

Responsibilities:

• Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.
• Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.
• Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.
• Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.
• Provide information to customers regarding promotions, contests, and new account options.

Education / Experience Preferred:

• High School Diploma or equivalent.
• An equivalent combination of education and experienced may meet qualifications.

Working Conditions:

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work‑related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits:

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

• Rooted in Strength
• Propelled by Growth
• Individuals in a Great Whole
• Creating Possibility
• Community Focused

Associates Enjoy Outstanding Benefits, Including:

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company‑paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.