UNIV - CTMS Reporting Program Manager - Office of Clinical Research, OVPR

C001 Medical University of South Carolina (MUSC - Univ); South Carolina; Híbrido; USD 68.000 - 122.000; Jornada completa

Descripción de la vacante

Medical University of South Carolina (MUSC) is seeking a Clinical Research Analytics & Systems Analyst for a remote central research administration role reporting to OCR leadership. You will develop dashboards and metrics using Power BI, Advarra Analytics, and OnCore, ensuring data-driven decisions across research operations and financial reporting with Workday data.

The ideal candidate has a Bachelor’s degree in a related field and at least two years in clinical research analytics or BI, with

Formación

• Bachelor’s degree required or equivalent combination of education and experience.
• Minimum 2 years of clinical research, healthcare analytics, BI, or research systems support.
• Experience with enterprise reporting systems and data visualization preferred.

Responsabilidades

• Develop and maintain enterprise research dashboards and reports using Power BI, Advarra Analytics, and other tools.
• Analyze operational data to identify trends, risks, and performance improvements.
• Collaborate with stakeholders to define reporting requirements and analytics solutions.
• Serve as backup for OnCore support, assist with testing, training, and issue resolution.
• Support data governance, standard definitions, and documentation.

Conocimientos

Analytical thinking

Communication skills

Team collaboration

Educación

Bachelor’s degree in Information Systems, Health Informatics, Data Analytics, Clinical Research, Public Health, Business Administration, Computer Science, or related field

Herramientas

Power BI

OnCore

Advarra Analytics

Workday

SQL

REDCap

Epic Research

Descripción del empleo

Job Description Summary

This is a remote central research administration position reporting to the Associate Director, Clinical Trial Management Systems within the Office of Clinical Research (OCR) under the Office of the Vice President for Research. The Clinical Research Analytics & Systems Analyst serves as the primary resource for clinical research metrics, reporting, analytics, and data visualization across the research enterprise. The role develops, maintains, and analyzes operational and strategic performance metrics using Power BI, Advarra Analytics, OnCore, and other research systems to support data-driven decision-making, operational excellence, and continuous improvement. This position collaborates with OCR leadership and staff, investigators, study teams, research administrators, and technical teams to develop meaningful dashboards, reports, and performance indicators that support optimized research activation, participant accrual, data entry timeliness, financial performance, compliance, and overall research operations. Financial reporting responsibilities include combining, validating, and reconciling OnCore invoice and payment information with Workday financial data to monitor invoiced revenue, payments received, outstanding balances, and overall clinical trial financial performance. The role also serves as a backup resource for the OnCore support team, assisting with user support, troubleshooting, reporting, testing, and training activities as needed. The ideal candidate will possess a combination of clinical research experience, technical aptitude, analytical expertise, and strong communication skills.

Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Classified Cost Center CC000769

Clinical Trial Management System Pay Rate Type Salary Pay Grade University-GEN11 Pay Range 67,728.00 - 94,758.00 - 121,890.000

Scheduled Weekly Hours 40 Work Shift

Minimum Experience and Training Requirements:

• Bachelor’s degree in Information Systems, Health Informatics, Data Analytics, Clinical Research, Public Health, Business Administration, Computer Science, or a related field.
• Two (2) years of relevant experience in clinical research, healthcare analytics, business intelligence, research administration, or research systems support.
• An equivalent combination of education, training, and experience may be considered.

Preferred Qualifications:

• Experience with OnCore Clinical Trial Management System (CTMS).
• Experience with Advarra Analytics.
• Experience developing dashboards and reports using Microsoft Power BI.
• Experience working within an academic medical center or clinical research environment.
• Knowledge of clinical research operations, study activation, participant accrual, data entry timeliness, and financial management processes.
• Experience using Workday financial data or similar enterprise financial systems for reporting and reconciliation.
• Experience with SQL, database management, reporting tools, and data visualization platforms.
• Familiarity with research systems such as REDCap, Epic Research, and eIRB.
• Certification as a Clinical Research Professional (CCRP), Certified Clinical Research Coordinator (CCRC), or equivalent preferred.

Additional Knowledge, Skill and Ability Preferred:

• Knowledge of clinical research operations and research administration processes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Advanced proficiency in Microsoft Power BI, Excel, and data visualization tools.
• Ability to analyze, interpret, and present complex data in meaningful and actionable formats.
• Knowledge of key clinical research performance metrics and operational indicators.
• Experience working with enterprise systems and data integration concepts.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively across diverse stakeholder groups.
• Strong customer service and relationship management skills.

Job Duties and Responsibilities:

30% - Research Analytics, Metrics, and Reporting

Develop, maintain, and enhance enterprise research dashboards, reports, scorecards, and visualizations utilizing Power BI, Advarra Analytics, and other reporting tools. Design and implement metric tracking processes that support OCR operational objectives and strategic priorities. Analyze research operational data to identify trends, opportunities, risks, and performance improvement initiatives. Develop recurring and ad hoc reports for OCR leadership, research administration offices, departments, and institutional committees. Translate complex data into meaningful visualizations and executive-level summaries to support organizational analysis and decision‑making. Monitor and report on key research performance indicators, including study activation timelines, participant accrual against study targets, participant status, data entry timeliness and completeness, research financial performance, and operational efficiency.

30% - Data Analytics and Business Intelligence

Collaborate with stakeholders to define reporting requirements and develop analytics solutions that support operational and strategic research needs. Evaluate data sources and identify opportunities to improve data collection, standardization, reporting, and analytics processes. Support development and validation of key performance indicators across research systems and programs. Perform data quality reviews and validation activities to ensure the accuracy, completeness, timeliness, and integrity of information reported from OnCore, Workday, Advarra Analytics, and other research systems. Integrate, validate, and reconcile data from multiple systems to meet enterprise reporting and analytics needs, including combining OnCore invoice and payment records with Workday financial data to support reporting on invoiced revenue, payments received, outstanding balances, reconciliation status, and clinical trial financial performance.

20% - Research Systems Support and OnCore Backup Coverage

Serve as a backup resource for the OnCore support team. Assist with user support, issue resolution, testing, system maintenance, and workflow troubleshooting. Support report development, system optimization, and data integrity initiatives within OnCore and associated research systems. Participate in system enhancement, upgrade, and implementation activities as assigned. Collaborate with research and technical teams to identify and resolve issues impacting research operations and reporting.

10% - Process Improvement and Data Governance

Identify opportunities to improve reporting processes, operational efficiency, and data quality. Support data governance initiatives, including development of reporting standards, definitions, and documentation. Document report methodologies, dashboard specifications, business requirements, and data definitions. Participate in quality improvement initiatives and operational assessments utilizing data‑driven approaches.

10% - Stakeholder Engagement, Communication, and Training

Collaborate with investigators, study teams, departmental administrators, OCR leadership, and technical teams to support reporting and analytics needs. Develop and maintain user guides, training materials, and educational resources related to reporting tools and dashboards. Present analytical findings, trends, and recommendations to stakeholders and leadership groups. Serve as a subject matter resource for research metrics, reporting, and analytics within the Office of Clinical Research.

Physical Requirements:

• Ability to perform job functions in an upright position. (Frequent)
• Ability to perform job functions in a seated position. (Frequent)
• Ability to perform job functions while walking/mobile. (Frequent)
• Ability to work indoors. (Continuous)
• Ability to work outdoors in all weather and temperature extremes. (Infrequent)
• Ability to work in confined/cramped spaces. (Infrequent)
• Ability to perform job functions from kneeling positions. (Infrequent)
• Ability to squat and perform job functions. (Infrequent)
• Ability to perform 'pinching' operations. (Infrequent)
• Ability to fully use both hands/arms. (Frequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
• Ability to reach in all directions. (Frequent)
• Possess good finger dexterity. (Continuous)
• Ability to maintain tactile sensory functions. (Continuous)
• Ability to lift and carry 15 lbs., unassisted. (Infrequent)
• Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent)
• Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent)
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
• Ability to see and recognize objects close at hand. (Frequent)
• Ability to see and recognize objects at a distance. (Frequent)
• Ability to match or discriminate between colors. (Frequent)
• Ability to determine distance/relationship between objects; depth perception. (Frequent)
• Good peripheral vision capabilities. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Frequent)
• Ability to perform gross motor functions with frequent fine motor movements. (Frequent)
• Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Equal Opportunity Employer

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.