Unit Support Associate

Providence Health & Services; Torrance (CA); On-site; USD 71,635,000 - 86,888,000; Full time

Job summary

Providence Little Company Of Mary Torrance Hospital is seeking a Unit Support Associate to perform admitting, chart management, order entry, and clerical duties on the patient care unit. You will also handle log maintenance and respond to patients and families with age-appropriate communication.

This role emphasizes concierge-style service, problem solving, and compliance with legal paperwork while contributing to a team dedicated to compassionate, patient-focused care in a busy hospital setting

Qualifications

• Vocational training in healthcare support roles or related experience.
• Experience with computer entry and word processing.
• Experience in unit secretary, admitting, billing or medical records clerical work in a hospital setting.

Responsibilities

• Provide unit support including admitting, chart management, order entry, and log maintenance.
• Maintain logs and chart/audio record keeping as required by law and policy.
• Serve as customer relations concierge and problem solver for patients and families.
• Respond to patients and families with age-appropriate communication.

Skills

Medical assistant

Unit secretary

Medical records

Billing

Job description

Description

The Unit Support Associate (USA) role performs support functions on the patient care unit including admitting (quick admitting), record keeping, chart audit/management, order entry, log maintenance, and monitoring. Also performs as customer relations/"concierge", clerical systems facilitator and problem solver. Responds appropriately to patients and families with knowledge of age specific needs. This position also contributes to the team by processing necessary paperwork mandated by law/statute.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Little Company Of Mary Torrance Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Coursework/Training: Vocational training course such as medical assistant, unit secretary, medical records, billing, etc or recent related experience in a healthcare setting.

Preferred qualifications:

• Experience with computer entry and word processing.
• Recent experience in a healthcare setting including, but not limited to, either unit secretary, admitting, billing or a medical records clerical position.
• Recent, hospital-direct experience in an acute, sub-acute unit or skilled nursing facility.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 462946

Company: Providence Jobs

Job Category: Clinical Administration

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 7014 LCMT EMERGENCY DEPT

Address: CA Torrance 4101 Torrance Blvd

Work Location: Providence Little Co of Mary Medical Ctr-Torrance

Workplace Type: On-site

Pay Range: $25.00 - $30.34

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.