Unit Support Associate

Wellstar Health System; Hiram (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Wellstar Health System, Inc. is seeking a Unit Support Associate to help transport patients within our hospital campuses, including the ED, radiology, and procedure areas.

You will verify patient identification, assist with mobility, stock supplies, and support nursing staff while upholding safety, compassion, and accurate documentation in the EMR. This is a fast-paced, patient-centered role requiring clear communication and teamwork.

Qualifications

• High School Diploma or GED is required.
• Prefer hospital/medical experience.
• Basic computer skills and proficiency with EMR systems are expected.
• Ability to read and speak English; strong communication is essential.

Responsibilities

• Transport patients to/from ED, Radiology, and test areas.
• Verify patient identification and document in EMR.
• Assist with supplies, IV and oxygen equipment handling.
• Maintain patient privacy and safety, follow policies.

Skills

Basic computer skills

English language

Excellent communication

Handwriting

Positive attitude

Customer service

Interpersonal skills

Multi-tasking

Stress management

Detail orientation

Time management

Collaboration

Education

HS Diploma/GED

Job description

locationsPaulding Hospital

time typeFull time

posted onPosted Yesterday

job requisition idJR-80570

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas. Duties include, but are not limited to: cleaning of transportation equipment, proper handling of IV and O2 equipment, assisting with ambulation, stocking of supplies, verification of patient identification, use of scripting with patients, assisting with patients to and from imaging tables, use of AIDET, adherance to all policies. The USA must be able to work in a fast paced environment, which requires multi-tasking activities and ongoing communication with the appropriate Nursing and/or Radiology personnel. Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills. In addition, the USA will assist with filing physician transcription/dictation in all patient's electronic medical record.

Schedule: Tuesday - Friday 10:00am - 8:30pm

Core Responsibilities and Essential Functions:

Transportation of patients

• Proper verification of patient identification
• Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return
• Proper movement and transport of patient
• Verify that O2 and IVs are transported correctly
• Ensure that proper handwashing and isolation technique is used
• Utilizes proper body mechanics and lift equipment
• Clean equipment h. Stock rooms as needed Associated task or activity

Department Responsibilities

• Filing/populating medical records and physician transcription/dictation in patients electronic medical record.
• Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record.
• Scans outside documentation into EMR as needed.

Excellence in Customer Service by partnering with health care team, patient and family

• Protects rights and dignity of patient at all times
• Maintains confidentiality
• Answers telephone and call lights promptly, notifies appropriate individual of need for follow-up.
• Resolves patient concerns e. Proactively offers assistance and comfort measures to patients and families
• Present self in positive and professional manner and show sensitivity to concerns and needs of others
• Provides patient care under the supervision of the Licensed staff
• Provides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assigned
• Assist members of health care team with care delivery as assigned

Team Work

• Supports initiatives of the Health care team
• Participates in department performance improvement initiatives
• Transports patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed. d. Transports supplies, patient care supplies, linen, medications and equipment as assigned
• Practices accountability

Communication

• Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
• Uses safety communication techniques.
• Communicates completion of assignment/duties to appropriate person
• Communicates patient care concerns/problems/emergencies to the RN or appropriate staff member
• Uses positive and respectful communication with all member of healthcare team, patients and families

Performs other duties as assigned

Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma / GED General

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Required Minimum Experience:

Prefer hospital/medical experience Preferred

Required Minimum Skills:

• Basic computer skills required
• Ability to read and speak the English language.
• Must demonstrate good communication skills and handwriting.
• Must display a positive attitude.
• Strong customer service and interpersonal skills;
• Ability to collaborate with other health care providers in the provision of patient care;
• Ability to multi-task essential;
• Ability to function in stressful and emergency situations essential;
• Strong detail orientation required;
• Computer skills required;
• Personal time management skills are required.

Join us and discover the support to do more meaningful work and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.