Unit Secretary - Stepdown Unit

Medical University Hospital Authority (MUHA); Orangeburg (SC); On-site; USD 19,000 - 30,000; Full time

Job summary

Medical University Hospital Authority (MUHA) is seeking a unit coordinator to greet patients and visitors, relay information to staff, and enter data into the computer system. The role emphasizes courteous, efficient service in a busy medical surgical setting.

The position requires strong English communication, a high school diploma or GED, and basic computer skills. A minimum of one year office experience with customer contact is preferred.

Qualifications

• Must read, write and speak English proficiently.
• One year office experience with customer contact preferred in a hospital or medical setting.
• Basic computer skills are helpful. Familiarity with medical terminology within one year.

Responsibilities

• Greet patients and visitors at the unit and answer phones/call lights promptly and pleasantly.
• Communicate messages and information to appropriate staff and department.
• Order supplies for the unit.
• Assist staff in serving the needs of families and patients when appropriate.
• Aid the director in keeping the unit and materials well organized.
• Follow MUSC Standards of Behaviors and perform related duties as assigned.

Skills

English language proficiency

Office experience

Education

High school diploma or GED

Job description

Job Description Summary

Greets patients, visitors and guests to the unit. Communicates information to the appropriate staff and department. Enters information into computer.

Details

Entity: Medical University Hospital Authority (MUHA)

Worker Type: Employee

Worker Sub-Type: Regular

Cost Center: CC004756 ORBG - Medical Surgical Stepdown Unit

Pay Rate Type: Hourly

Pay Grade: Health-20

Scheduled Weekly Hours: 36

Work Shift:

Work Environment

Works in a Nurse's Station or light traffic area - mostly sedentary work.

Supervisory Responsibilities

None.

Financial Responsibilities

Financial stewardship of supplies and resources.

Essential Functions

• Creates a positive image of the nursing unit by greeting patients and visitors and answering phones and call lights timely and pleasantly.
• Communicates messages and information to appropriate staff and department.
• Orders supplies.
• Assists staff in serving the needs of families and patients where appropriate.
• Aids the director in keeping the unit and materials well organized.
• Follows the MUSC Standards of Behaviors.
• Performs miscellaneous and other related duties as assigned.

Physical Requirements

Physical requirements are primarily related to the essential functions of any job. In order to perform the essential functions of this position, you must be able to stand up to twelve (12) hours, sit, use hands, reach, stoop, kneel, talk, hear and smell. Must be able to lift or exert energy up to 35 pounds. The Regional Medical Center has purchased patient transfer/lift devices to reduce the physical lifting of patients. Safe patient handling equipment is to be utilized for the transfer and lifting of patients greater than 35 pounds. Close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen moving up/down or left/right) and depth perception (three-dimensional vision, ability to judge distances).

Mental Requirements

Must possess to ability to read and understand simple instructions, short correspondence and memos. Ability to effectively present information one on one or in small group situations to families, patients, visitors or staff. Ability to perform basic math functions (add, subtract, multiply and divide) using numbers. All staff members must be able to demonstrate the knowledge and skill necessary to meet the physical, psycho/social, educational, safety and related needs of the persons in the assigned work area.

Population Served

This position primarily interacts with all age groups and provides direct patient care. All staff members must be able to demonstrate the knowledge and skill necessary to meet the physical, psycho/social, educational, safety and related needs of the persons in the assigned work area. Staff members must be able to understand and respond to the expectations and needs of patients, family members and visitors from diverse cultural backgrounds.

Minimum Qualifications

• Must have the ability to read, write and speak the English language. High school diploma or GED required. One year office experience with customer contact preferred in a hospital or medical setting. Basic computer skills are helpful. Successful completion of medical terminology must be obtained within one year.
• Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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