Unit Secretary - Progressive Care Unit (PCU) - Anderson Hospital

easyservice; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonuses and 403(b) with employer

Medical, dental, vision coverage

Paid time off

Tuition assistance

Professional development

Job summary

Mercy Health Anderson Hospital in Cincinnati seeks a Unit Secretary for the Progressive Care Unit (PCU). You will provide clerical support on the nursing unit, manage calls, schedule follow-ups, and help maintain orderly patient care.

Requires a High School Degree or GED and strong typing (25 WPM), plus solid communication and interpersonal skills. Healthcare clerical experience and EPIC EHR familiarity are preferred. Mercy Health offers competitive pay and a comprehensive benefits package.

Qualifications

• High School Degree or GED.
• Experience in healthcare clerical work preferred.
• EPIC EHR familiarity preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Skills

Typing 25 WPM

Communication skills

Interpersonal skills

Proactive attitude

Education

High School Degree or GED

Tools

EPIC EHR

Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

24

Work Shift:

Days (United States of America)

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Unit Secretary - Progressive Care Unit (PCU) - Anderson Hospital

Job Summary: Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

High School Degree or GED

Experience:

Prior healthcare clerical work (preferred, not required)

Training:

EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary base on the market and employment status.

Department: PCU - A2 - Anderson

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantive Action and Equal Opportunity Employer, please email [e-mail] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .