Unit Secretary/Monitor Tech - Emergency Dept FT, Night

Prisma Health; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health in Greenville, SC is seeking a dual-role Unit Secretary and Monitor Tech for the Emergency Department on the night shift. You will provide clerical support, greet visitors, monitor patient telemetry, and assist staff under RN supervision.

The role includes maintaining patient records, coordinating supplies, and ensuring a safe, functional unit environment per policy. No prior experience required; HS diploma preferred with arrhythmia training upon hire.

Qualifications

• High school diploma or equivalent preferred.
• No previous experience required. Healthcare setting preferred.
• Arrhythmia training and passing the Prisma Health Arrhythmia exam within 2 attempts must occur after hire.

Responsibilities

• Perform Unit Secretary duties at the nurse's station and greet visitors.
• Monitor cardiac monitors and report changes under RN supervision.
• Coordinate supply inventory and maintain unit supply rooms.
• Triages incoming phone calls and logs information.
• Maintain patient records and charts per policy.

Skills

Customer service

Clerical skills

Education

High school diploma or equivalent

Tools

Telemetry monitoring equipment

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

This is a dual role that performs the responsibilities of a Unit Secretary and Monitor Tech for the nursing unit.

Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services. Performs general reception duties at the nurse’s station including greeting visitors and responding to patient calls. Monitors, orders and stocks supplies. Maintains a safe work environment for patients, visitors, and staff. Establishes and maintains excellent rapport with Registered Nurses, providers, hospital staff, patients, families, and visitors.

Observes cardiac monitors to identify abnormal heart rhythms under the supervision of a registered nurse.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health.Serve with compassion.Be the difference.
• Unit Secretary
• Performs general reception and other duties at the nurse’s station. Responds to patient calls via intercom or in person. Assists patients, family, visitors and staff in a kind, professional and efficient manner.
• Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Maintains patient records; ensures that charts are current, complete and thinned as needed according to policies and procedures.
• Monitor Tech
• Observes cardiac monitors and reports any changes in cardiac rhythm per policy.
• Receives report from the previous shift and documents strips per policy.
• Responsible for the management and distribution of transmitter boxes. Ensures transmitter boxes are returned to the surveillance center in a timely manner after discontinuation of telemetry monitoring.
• Reports problems regarding poor transmission, etc. to the appropriate unit and personnel. Reports telemetry system failures to designated personnel and departments.
• Completes telemetry summary report per policy guidelines.
• Triages incoming phone calls, provides appropriate information in a calm and concise manner and logs phone calls.
• Maintains adequate supplies and keeps the monitoring areas and equipment clean and organized.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High school diploma or equivalent preferred.
• Experience - No previous experience required. Previous experience in a healthcare setting preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• After hire, requires attendance of formal arrhythmia training class and successful completion of thePrisma HealthArrhythmia exam with a minimum passing score within 2 attempts.
• Successful completion of the arrhythmia exam must be completed within 30 days of hire.
• Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.

Knowledge, Skills and Abilities

• NA

Work Shift

Night (United States of America)

Location

Greenville Memorial Hospital

Facility

Greenville Memorial Hospital

Department

Emergency Department

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.