Unit Secretary - Emergency Trauma Center (FT - Evening) - Jefferson Abington

Thomas-Jefferson-University-; Weldon (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Job summary

Thomas Jefferson University is seeking a unit secretary to perform clerical duties, data entry into the Hospital Information System, and support the operations of the unit. You will assist with patient flow, admissions, discharges and coordinate with clinical staff to arrange tests and appointments.

The role emphasizes professional, welcoming interactions with patients, families, visitors, and staff, and collaboration with unit leadership and supply chain to meet inventory needs.

Qualifications

• Minimum related secretarial and computer experience
• Knowledge of medical terminology recommended

Responsibilities

• Interacts with coworkers, visitors and staff with professionalism and inclusivity.
• Supports unit flow by answering calls, organizing information and handling admission/transfer/discharge tasks.
• Coordinates patient appointments/testing and transportation within the acute care setting.

Skills

Data entry

Medical terminology

Effective communication

Patient-centered care

Education

Diploma or equivalent

Tools

Hospital Information System

Job description

Number of Positions In Requisition1Job DetailsWith a commitment to patient- and family-centered care, performs a variety of clerical duties, including data entry into Hospital Information System to support the operations of the unit. They assist in overall unit flow including supporting patients and medical staff by answering incoming calls, organizing information, and duties related to admission, transfer and discharge of patients. The unit secretary works collaboratively with unit based clinical staff and other departments to coordinate off unit testing and appointments. The unit secretary works with unit leadership and supply chain to help support the inventory needs of the unit. The unit secretary is professional and welcoming to all patients, families, visitors, and staff.Job DescriptionSummaryWith a commitment to patient- and family-centered care, performs a variety of clerical duties, including data entry into Hospital Information System to support the operations of the unit. They assist in overall unit flow including supporting patients and medical staff by answering incoming calls, organizing information, and duties related to admission, transfer and discharge of patients. The unit secretary works collaboratively with unit based clinical staff and other departments to coordinate off unit testing and appointments. The unit secretary works with unit leadership and supply chain to help support the inventory needs of the unit. The unit secretary is professional and welcoming to all patients, families, visitors, and staff.Job DutiesInteracts with co-workers, visitors, and other staff consistent with the values of Jefferson. Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution.Recognizes the patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values. Minimizes risk of harm to patients and others by following established protocols and individual performance.Communicates with and supports the interprofessional team, patient, family and designated care partners. Maintain regular communication with Charge Nurse to meet the needs of the unit. Monitor electronic patient bed system for admission/discharge bed-flow, assign admissions, complete staffing assignment if needed, and request patient transport as needed. Collaborate with charge nurse with these duties to ensure patient appropriation for unit.Coordinate patient appointments/testing within the acute care setting including coordination of transport. May coordinate patient discharge appointments.Performs clerical functions to support department, including maintaining medical record to ensure complete and organized patient information. Organizes work environment for effective and efficient department operations.Processes medical orders to facilitate implementation of medical regime for patient care. Performs other related duties and complies with hospital policies and procedures. Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision-making.Active responder during unit emergency codes - Immediately call code to emergency response dispatcher, assist team in quickly gathering equipment, i.e. EKG, glucometer, crash cart, suction..., flushes, Etc.Troubleshoot equipment failures to attempt to reset before fielding to appropriate on-call repair team. (Patient TV, call bell wall unit, computers, printers, etc.). Participate in Unit Committee meetings - this is in addition to staff meetings. Monitor Tube station for incoming and outgoing items (medications, cardiac monitor strips, etc.) and dispense accordingly.Minimum Qualificationsof related secretarial & computer experience, knowledge of medical terminologyCultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care setting.Knowledge of Medical terminology is highly recommended.Preferred Qualificationsdiploma or equivalentData entry experience preferred.Physical DemandsLift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Work ShiftWorkday Evening (United States of America)Worker Sub TypeRegularEmployee EntityAbington Memorial HospitalPrimary Location Address1200 Old York Road, Abington, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.BenefitsJefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.