Unit Secretary - Emergency Department

LCMC Health; Metairie (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

LCMC Health in Metairie, LA is seeking a Unit Secretary to perform clerical and receptionist duties on the nursing unit under the Lead Nurse. You will support inter- and intradepartmental communication, maintain patient charts, and help keep the unit organized and efficiently run.

The ideal candidate has 1–3 years of healthcare clerical experience, a high school diploma or GED, and may have an associate degree in nursing or medical science.

Qualifications

• High School Diploma/GED or work experience equivalent.
• 1 to 3 years of experience as a Secretary or Unit Clerk in healthcare setting required.
• Associate's Degree in Nursing, Medical Science or equivalent preferred.

Responsibilities

• Ensures a safe environment for patients and others while performing priority technical procedures safely and legally.
• Transcribes orders and maintains patient charts while fulfilling receptionist and clerical duties.
• Collaborates with interdisciplinary team members to improve patient care and ensure orderly unit operation.
• Demonstrates care and concern for customers, adhering to HIPAA guidelines and seeking assistance when needed.
• Utilizes effective interpersonal communication strategies to achieve desirable outcomes and perceptions of satisfaction.
• Enters supply rooms on nursing units as required for job functions, refraining from manipulating intravenous fluids.
• Contributes to continuity of patient care by complying with established hospital and departmental policies.
• Maintains documentation consistent with established guidelines to support patient care continuity.

Skills

Communication skills

HIPAA awareness

Organizational skills

Education

High School Diploma or GED

Associate's Degree in Nursing or Medical Science

Tools

EHR systems

Job description

Your job is more than a job.

Join our team as a Unit Secretary and play a crucial role in ensuring the smooth operation of our nursing unit. As a Unit Secretary, you will be responsible for performing all clerical functions and facilitating effective communication with both inter- and intradepartmental personnel.

Your role will be instrumental in maintaining an efficient, cost-effective, and organized nursing station. You will demonstrate the knowledge and skills necessary to provide support services to patients with acute care needs. Under the guidance of the Lead Nurse, you will perform clerical and receptionist duties while assisting in the unit's daily operations.

If you are detail-oriented, organized, and possess strong communication skills, we invite you to join our team and contribute to providing high-quality patient care in our dynamic healthcare environment.

Your Everyday

• Ensures a safe environment for patients and others while performing priority technical procedures safely and legally.
• Transcribes orders and maintains patient charts while fulfilling receptionist and clerical duties.
• Collaborates with interdisciplinary team members to improve patient care and ensure orderly unit operation.
• Demonstrates care and concern for customers, adhering to HIPAA guidelines and seeking assistance when needed.
• Utilizes effective interpersonal communication strategies to achieve desirable outcomes and perceptions of satisfaction.
• Enters supply rooms on nursing units as required for job functions, refraining from manipulating intravenous fluids.
• Contributes to continuity of patient care by complying with established hospital and departmental policies.
• Maintains documentation consistent with established guidelines to support patient care continuity.

The Must-Haves

Minimum

• High School Diploma/GED or work experience equivalent
• 1 to 3 years of experience as a Secretary or Unit Clerk in healthcare setting required

Preferred

• Associate's Degree in Nursing, Medical Science or equivalent

Work Shift

Variable Hours (United States of America)

LCMC Health is a community

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About East Jefferson General Hospital

East Jefferson General Hospital, a landmark of LCMC Health’s incredible community of care, has been the go‑to hospital for health, wellness, and one‑of‑a‑kind care in East Jefferson Parish for over 50 years. And we’re only beginning to realize our greatest potential. Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital.

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one‑of‑a‑kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.