Unit Secretary - BMC Pre-Admission Testing

Carle Health; Normal (IL); On-site; USD 23,000 - 38,000; Full time

Job summary

Carle Health in Illinois seeks a Unit Office Coordinator to provide clerical support to staff and management, including payroll, scheduling, supply ordering, and coordinating audits. Strong customer service and internal/external communication are essential.

You will handle patient information management, triage calls, assist nursing staff, and oversee unit workflows. This role emphasizes accuracy, organization, and teamwork in a healthcare setting.

Qualifications

• Experience in healthcare setting or clerical role.

Responsibilities

• Identified potential problems, discrepancies or missing information with the surgery schedule.
• Validates ordering of unit supplies.
• Oversees unit audits, staff scheduling and payroll.
• Patient information management and chart preparation.
• Facilitates pretesting in person visits entering orders and directing workflow.
• Oversees surgical services audits.
• Answers phones and triages incoming office and patient phone calls/requests.
• Manages pretesting patient schedule.
• Supports the nursing staff when needed.
• Strong interpersonal and customer service skills with both internal and external clients.

Skills

Healthcare tech

Clerical skills

Scheduling

Payroll knowledge

Customer service

Education

High school diploma or equivalent

Tools

Payroll software

Office suite

Job description

Overview

The Unit Office Coordinator will provide clerical support to the staff and manager. Funcionalities of this role will include, but not limited to; payroll, filing, scheduling, supply ordering, supporting nursing staff and overseeing audits. Internal and external contact is a major component, requiring excellent customer service skills.

Qualifications

• Certifications: ,
• Education: ,
• Work Experience: Healthcare tech

Responsibilities

• Identified potential problems, discrepancies or missing information with the surgery schedule.
• Validates ordering of unit supplies.
• Oversees unit audits, staff scheduling and payroll.
• Patient information management and chart preparation.
• Facilitates pretesting in person visits entering orders and directing workflow.
• Oversees surgical services audits.
• Answers phones and triages incoming office and patient phone calls/requests.
• Manages pretesting patient schedule.
• Supports the nursing staff when needed.
• Strong interpersonal and customer service skills with both internal and external clients.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [e-mail].

Compensation and Benefits

The compensation range for this position is $16.91per hour - $27.39per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.