Unit Secretary - 3B - Full Time - 7a-7:30p

Frederick Health; Maryland; On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

403B retirement plan

Educational assistance

Employee Assistance Program

Job summary

Frederick Health is seeking a Unit Secretary to support the nursing units by performing receptionist and clerical duties, updating and organizing patient information, and coordinating with other departments. The role requires handling inquiries, processing records, and assisting with patient care logistics in a hospital setting.

The position reports to the department manager or RN and supports FH’s mission, values and compliance program. CPR may be required for certain duties and shifts.

Qualifications

• Satisfactory completion of a medical terminology course or one year previous hospital, clerical or receptionist experience.

Responsibilities

• Receives, greets and directs patients, visitors and hospital personnel.
• Answers the telephone in a professional manner; directs calls or takes messages.
• Initiates, assembles and maintains medical records for all patients on the assigned departments.
• Assists staff with picking up blood products, equipment and other essentials for patient care.
• Prepares and processes medical records for transfer within the hospital and to other facilities.
• Maintains adequate inventory of forms, materials and equipment.
• Records and communicates messages.
• Responds to inquiries relating to the employee’s particular area within given timeframes.

Skills

Medical terminology

Education

CPR certification

Job description

Job Summary

Under the supervision of the department director, manager and/or Registered Nurse, the Unit Secretary is responsible for performing a variety of receptionist and clerical duties relating to the updating and organization of information on the nursing units; coordinating work with the unit as well as with other units/departments; reporting pertinent information to the immediate supervisor; responding to inquiries and requests from staff personnel, etc. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Example of Essential Functions

• Receives, greets and directs patients, visitors and hospital personnel.


• Receives requests from patients and families and refers requests to appropriate person.


• Answers the telephone in a professional manner; directs calls to appropriate individuals and/or takes messages. This includes units that forward the phone if no secretary scheduled.


• Initiates, assembles and maintains medical records for all patients on the assigned departments.


• Assisting staff with picking up blood products, equipment and other essentials for patient care.


• Completes all forms, requisitions, computer verifications and communications necessary to implement orders.


• Utilizes computer to enter patient admission data, change orders, requisition supplies and generate/receive interdepartmental communications.


• Answering call lights using West-Com system, assigning phones and trackers.


• Files diagnostic and laboratory reports in patient’s medical records after review by RN.


• Prepares and processes medical records for transfer within the hospital and to other facilities.


• Prepares discharge charts for Medical Records Department.


• Records and communicates messages.


• Maintains adequate inventory of forms, materials and equipment.


• Prepares specimens for transports and timely delivery to other departments using appropriate communication forms and labeling techniques.


• Prepares forms for charges and credits and maintains department logs, forms and other required statistics.


• Assist unit Nurses in transporting meds by removing them from tube station and placing in locked med station.


• Coordinates specific work tasks with other personnel within the unit as well as within other units and departments in order to ensure smooth and efficient flow of information.


• Responds to inquiries relating to the employee’s particular area within given timeframes and within established policy.


• Provides assistance to others in areas of expertise and to other nursing departments.


• When applicable, may perform in a Patient Care Companion role where sitting within visual distance of a patient who has orders to be under supervision. If required to perform this role, employee must have CPR certification.


• ED Unit secretary will initiate consult phone calls to specialty providers


• Performs other job duties as assigned

Required Knowledge, Skills and Abilities

• Satisfactory completion of a medical terminology course or one year previous hospital, clerical or receptionist experience.

Minimum Education, Training and Experience Required

• CPR required if filling in for a Patient Care Companion role

Reporting Relationship

Reports to the Department Manager. Receives supervision from Manager, Director, or Registered Nurse.

Caring for you as you care for the CommUNITY

Frederick Health offers a comprehensive and affordable benefits package.

• Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs.


• Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees.


• Frederick Health offers a robust Paid Time Off program for eligible employees.


• Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees.


• All employees have access to free financial planning sessions.


• We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

• Pay is based on experience, skills and education.


• If position is part-time, salary will be pro-rated based on scheduled hours.


• The pay range may also vary within the stated range based on specialty if applicable.


• Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.

Hourly range: $16.38 - $22.66