Unit Secretary

Memorial Physician Practices; Green Bay (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition assistance

Loan assistance

401(k) retirement

Well-being programs

Career development

Brand new facility

Job summary

HSHS Rehabilitation Hospital is seeking a Unit Secretary to support reception, medical records, and patient coordination in a brand-new 40-bed inpatient facility in 2026. The candidate will interact with patients, families, physicians, and staff, maintaining records and facilitating daily operations.

The position requires a high school diploma, computer skills, and comfort with medical terminology; prior hospital experience is preferred.

Qualifications

• High school diploma required, with two years of college level education preferred.
• Computer experience required
• Prior experience in a hospital setting is preferred.
• Must have the ability to work with all levels of medical personnel, patients and families
• Ability to speak and write concisely with knowledge of medical terminology is desirable.

Responsibilities

• Ensures visitors are acknowledged quickly and helps direct them and answer questions.
• Initiates medical record upon admission and maintains it during patient stay and discharge.
• Initiates follow-up regarding doctors' orders.
• Ensure that all patients and special charges are processed.
• Serve as unit receptionist for incoming and outgoing calls and visitor information.
• Interact frequently with unit personnel, physicians, visitors, patients' families and other staff for information exchange.
• Contacts patients with requests for non-care items and attends appointments with patients.
• Maintain professional, courteous manners in all contacts with customers.
• Multitask in a high-stress environment and handle interruptions calmly.
• Exercise judgment and initiative in problem resolution.
• Order and receive patient and unit equipment, supplies and procedures.

Skills

Computer skills

Hospital experience

Medical terminology

Communication

Education

High school diploma

College coursework

Job description

HSHS Rehabilitation Hospital

Unit Secretary

Shift: Full-Time Days

Join us in opening HSHS Rehabilitation Hospital, a brand-new 40 bed inpatient rehabilitation facility (IRF) that just opened its doors in 2026!

Your experience matters

HSHS Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to making communities healthier® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Unit Secretary who excels in this role:

• Ensures visitors are acknowledgedquickly and helps direct them and answer any questions.

• Initiates medical record upon admission. Maintains said record during patient stay andcloses the record upon patient discharge within the electronic medical record.

• Initiates follow-up regarding doctors'orders.

• Ensure that all patientsand special charges are processed.

• Serveas unit receptionist for incoming and outgoing calls and visitor information.

• Interactfrequently with unit personnel, physicians, visitors, patients' families and other ancillary hospital personnel for the purpose of giving and receiving information.

• Has contact with patients. Duties may include answering patient lights, and fulfilling patientrequestsfor non-care items,attendingappointments with patients, and workingin the café.

• Requires professional, courteous, and helpful mannersin all contacts with customers.

• Position involves multi-tasking in a high stress environment. Requires constant mental alertness and the ability to calmly and accurately perform duties when subjected to frequent and varied interruptions.

• Must have the ability to exercise judgment and initiative in the resolution of problems encountered.

• Ensurethat all patient and unit equipment, supplies and procedures are ordered and received

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.
• Brand new facility:Brand new hospital, built from the ground up, with cutting-edge equipment and technology!

What we're looking for

Applicants should possess the following qualifications and skills:

• High school diploma required, with two years of college level education preferred.
• Computer experience required
• Prior experience in a hospital setting is preferred.
• Must have the ability to work with all levels of medical personnel, patients and families
• Ability to speak and write concisely with knowledge of medical terminology is desirable.

HSHS Rehabilitation Hospital is an Equal Opportunity Employer. Baptist Health Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.