Unit Secretary

MedStar Health’s Washington Hospital Center; Clinton (MD); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Southern Maryland Hospital Center is seeking a unit secretary to perform secretarial, clerical and receptionist duties for patient care operations. You will handle calls, coordinate data entry, maintain charts and assist with patient transfers and inquiries.

Strong English communication, confidentiality and knowledge of hospital procedures are essential. Prior health-care clerical experience is preferred, with a high school diploma required.

Qualifications

• Ability to read, write and speak English to perform duties.
• Understanding of hospital policies, procedures and confidentiality.
• Knowledge of medical terminology and hospital information systems.

Responsibilities

• Performs general secretarial and clerical responsibilities.
• Answers calls promptly to meet patient needs.
• Notifies nursing staff and coordinates data entry for patients.
• Greet visitors and assist with information about procedures.
• Maintain patient charts and support unit transfers as needed.

Skills

Secretarial skills

Clerical work

Communication

Customer service

Education

High School Diploma or GED

Crisis Prevention Intervention training

Associate's degree preferred

Job description

About the Job

General Summary of Position

This position performs secretarial clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations MedStar Southern Maryland Hospital philosophy policies procedures and standards.

Primary Duties and Responsibilities

• Performs general secretarial and clerical responsibilities.
• Answers calls so that patient needs can be met in a timely fashion.
• Accurately notifies the appropriate nursing staff.
• Enters and coordinates computer data on all patients in the unit.
• Coordinate with other hospital departments such as radiology environmental services laboratories social services etc. to request and obtain supplies and services.
• Work with nursing staff to coordinate patient transfers to and from the unit or other facilities.
• Serve as the unit's communication person answering phone calls taking and relaying messages.
• Answer questions of visitors physicians or other departments in person or by phone.
• Greet and assist visitors and family members.
• Provide routine information regarding hospital and unit procedures.
• Initiate maintain and update patient charts inserting appropriate forms department reports consults etc.
• Rearrange order of charts for medical records when patient is discharged.
• Ensure that charts for transfer patients are copied prior to transfer to other facilities.
• Complete appropriate requisitions and/or charge slips and obtaining proper approvals.
• Access patient data for nursing and medical staff as needed.
• Maintains work area on nursing unit in a neat and orderly condition.
• Assists with orientation of new associates to the functioning of the nursing station.
• Performs other duties as required or directed.

Minimal Qualifications

Education

• High School Diploma or GED required or
• Completion of Crisis Prevention Intervention training within 6 months of hire. required and
• Associate's degree preferred

Experience

• 6 months to a 1-year unit secretary registration or medical records or related clerical experience in a health care setting preferred and
• Experience in an acute care setting preferred

Knowledge Skills and Abilities

• Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
• Ability to read write and speak or communicate in English to successfully accomplish the essential duties of the position.
• Ability to demonstrate ethical behavior that supports the hospital's mission values and commitment to compliance with all federal state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
• Exhibits professionalism courtesy and excellent customer service while interacting with patients guests and co-workers.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.
• Ability to maintain patient confidentiality.
• Knowledge of hospital information management systems.
• Strong knowledge of medical terminology
• Ability to maintain constant mental alertness and the ability to withstand a high level of tension and stress.
• Ability to maintain concentration when subjected to frequent and varied interruptions and variable noise levels.
• Ability to exercise judgment and initiative in the resolution of problems encountered.

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.