Unit Representative, Labor & Delivery

RWJBarnabas Health; Livingston (NJ); On-site; USD 28,000 - 30,000; Part time

Job summary

RWJBarnabas Health in Livingston, NJ is seeking a Unit Representative for the Labor & Delivery unit. The role supports nursing teams, greets patients and families, and ensures smooth unit operations in a fast-paced hospital setting.

You will manage calls, coordinate admissions/discharges, and use EMR systems to maintain accurate patient information while delivering exceptional service and teamwork with clinicians.

Qualifications

• High school diploma or equivalent is required.
• Experience in clerical, administrative, or customer service roles is preferred.
• Strong communication and organizational skills are essential.
• Familiarity with electronic health records is preferred.
• Ability to multitask in a collaborative healthcare environment.

Responsibilities

• Answer telephones, call bells, and intercoms; direct requests to appropriate team members.
• Coordinate patient admissions, transfers, and discharges with accurate information.
• Enter physician orders and update patient records in EMR systems.
• Prepare, organize, and maintain unit reports and documentation.
• Support daily nursing station operations and maintain supplies.
• Collaborate with physicians, nurses, and team to promote efficient workflows.

Skills

Communication

Organization

Multitasking

Computer skills

Education

High School Diploma or equivalent

Tools

Electronic Medical Record systems

Job description

Unit Representative, Labor & Delivery

Category: Clerical / Administrative

Status: Per Diem

Shift: Day

Facility: Cooperman Barnabas Medical Center

Department: Labor & Delivery

Pay Range: $20.99 - $21.10 per hour

Location: 94 Old Short Hills Road, Livingston, NJ 07039

Job Title: Unit Representative

Location: Cooperman Barnabas Medical Ctr

Department Name: Labor & Delivery

Status: Hourly

Pay Range: $20.99 - $20.99 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Representative, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Representative, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organization, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Per Diem position, 7:00am-3:00pm, flexible with schedule.

RWJBarnabas Health is an Equal Opportunity Employer