Unit Desk Clerk - Days/Evenings - Intensive Care Unit

GWV Geisinger Wyoming Valley Medical Center; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Full benefits (medical, dental and vis

Three medical plan choices

Pre-tax savings plans with FSA/HSA

Company-paid life insurance and short/

401(k) plan with Geisinger automatic

Generous PTO accrual

Up to $5,000 tuition reimbursement

Wellness program and support

Family-friendly benefits and support

Job summary

Geisinger Wyoming Valley is seeking a Unit Desk Clerk for a full-time 40-hour work week. The role requires reliability, punctuality, and strong attendance, with day/evening shifts and weekend rotation.

The position offers a minimum starting rate of $16.24 per hour with increases for experience and up to $3 shift differentials for evenings, nights, and weekends, plus up to $40,000 in educational support to become a nurse.

Qualifications

• Strong communication and teamwork in a patient care setting.
• Proficient computer skills and familiarity with clinical workflows.
• Customer service oriented with a focus on accurate clerical support.

Responsibilities

• Perform a wide range of clerical duties in a patient care environment.
• Participate in patient safety education programs and safety initiatives.
• Ensure accurate bed assignments and timely discharge communications.
• Process admissions, transfers, discharges and orders per unit standards.
• Transcribe and process orders and release tests to appropriate departments.
• Coordinate transportation for patients to multiple tests and visits.
• Communicate patient information promptly to the care team.
• Assist with data collection and reporting as needed.
• Precept and mentor new staff in a professional manner.

Skills

Communication

Computer Literacy

Customer Service

Teamwork

Education

High School Diploma or GED

Job description

Location: Geisinger Wyoming Valley (GWV) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No

Job Summary

Who we are looking for The ideal candidate for this position is a highly motivated individual who is committed to delivering the highest quality care to our patients. They will demonstrate a strong ability to meet both the orientation and long-term full-time scheduling requirements of the role. Reliability, punctuality, and strong attendance are essential — this candidate consistently shows up on time and ready to contribute meaningfully each day. They are responsive and dependable, with excellent teamwork and communication skills that foster collaboration and support across the care team. A proactive and engaged presence is key to thriving in this role and ensuring exceptional patient outcomes. Geisinger is proud to offer a full time Unit Desk Clerk a minimum hiring rate of $16.24, with increased rates for experienced individuals and up to $3 shift differentials for evening, nights, and weekend shifts! Also offering up to $40,000 in financial support to become a nurse!

Job Duties

• Responsible and accountable for performing a wide range of clerical duties in a patient care environment.
• Participates in required patient safety education programs and other activities designed to improve departmental and organizational safety.
• Assures appropriate bed assignment.
• Ensures timely notification of teletracking upon discharge.
• Performs clerical duties for admissions, transfers, discharges, and deaths according to standards.
• Transcribes and processes orders according to unit standards.
• Releases and confirms ordered tests to appropriate departments.
• Coordinates transportation of patients to multiple tests.
• Communicates patient related information promptly to the appropriate care team member.
• Participates in obtaining and communicating electronic information as pertinent to the nursing unit.
• Communicates with food services to ensure appropriate patient diets.
• Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
• Obtains and orders supplies.
• Files forms and reports according to standards.Maintains an organized patient care environment.
• Operates, problem solves, and takes corrective measures for clerical equipment.
• Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
• Assists with transporting blood products to and from Blood Bank as needed.
• Assists care team in the collection of necessary data or reports.
• Precepts and mentors new staff in a professional, positive manner.
• Work is typically performed in an office environment.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
• The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Benefits of working at Geisinger

• Full benefits (medical, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Position Details

Full Time, Days/Evenings (40Hours/Weekly) 2 - 8Hour Shifts 7am - 3:30pm 2 - 12Hour Shifts 7am - 7:30pm Every Other Weekend and Holiday Rotation Required

Education

High School Diploma or Equivalent (GED)- (Required)

Certification(s) and License(s)

Advanced Cardiac Life Support Certification - American Heart Association (AHA)

Skills

Communication, Computer Literacy, Customer Service, Teamwork

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity & Inclusion Statement

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

* Does not qualify for J-1 waiver. We are an affirmative Action, Equal Opportunity Employer. Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.