Unit Desk Clerk - Acute Orthopedic Telemetry (FT)

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition reimbursement

Paid time off

Life insurance

Disability coverage

401(k) with company contributions

Work-life balance

Shift flexibility

Job summary

Geisinger is seeking a highly motivated clerical professional to support a patient care unit. The role blends administrative duties with real-time collaboration with the care team to ensure accurate bed assignments, timely notifications, and correct processing of admissions, transfers, and tests.

You will operate in a hospital office environment with 36 hours weekly across 3 twelve-hour shifts, 7am to 7:30pm, and every other weekend and holiday rotation.

Qualifications

• Performs clerical duties in a patient care environment.
• Participates in patient safety education programs and related activities.
• Manages admissions, transfers, discharges, and related documentation.

Responsibilities

• Assures bed assignments are correct and communicated.
• Notifies teletracking upon discharge in a timely manner.
• Transcribes and processes orders per unit standards.
• Coordinates transportation for patients to multiple tests.
• Communicates patient information to the care team promptly.
• Maintains organized patient care environment and files forms/reports.

Skills

Reliability

Punctuality

Teamwork

Communication

Attention to detail

Job description

Who we are looking for

The ideal candidate for this position is a highly motivated individual who is committed to delivering the highest quality care to our patients. They will demonstrate a strong ability to meet both the orientation and long-term full-time scheduling requirements of the role.

Reliability, punctuality, and strong attendance are essential — this candidate consistently shows up on time and ready to contribute meaningfully each day. They are responsive and dependable, with excellent teamwork and communication skills that foster collaboration and support across the care team. A proactive and engaged presence is key to thriving in this role and ensuring exceptional patient outcomes.

Responsible and accountable for performing a wide range of clerical duties in a patient care environment.

• Participates in required patient safety education programs and other activities designed to improve departmental and organizational safety.
• Assures appropriate bed assignment.
• Ensures timely notification of teletracking upon discharge.
• Performs clerical duties for admissions, transfers, discharges, and deaths according to standards.
• Transcribes and processes orders according to unit standards.
• Releases and confirms ordered tests to appropriate departments.
• Coordinates transportation of patients to multiple tests.
• Communicates patient related information promptly to the appropriate care team member.
• Participates in obtaining and communicating electronic information as pertinent to the nursing unit.
• Communicates with food services to ensure appropriate patient diets.
• Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
• Obtains and orders supplies.
• Files forms and reports according to standards.
• Maintains an organized patient care environment.
• Operates, problem solves, and takes corrective measures for clerical equipment.
• Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
• Assists with transporting blood products to and from Blood Bank as needed.
• Assists care team in the collection of necessary data or reports.
• Precepts and mentors new staff in a professional, positive manner.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Benefits of working at Geisinger:

•Full benefits (medical, dental and vision) starting on day one

•Three medical plan choices, including an expanded network for out-of-area employees and dependents

•Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution

•Company-paid life insurance, short-term disability, and long-term disability coverage

•401(k) plan that includes automatic Geisinger contributions

•Generous paid time off (PTO) plan that allows you to accrue time quickly

•Up to $5,000 in tuition reimbursement per calendar year

•MyHealth Rewards wellness program to improve your health while earning a financial incentive

•Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

•Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more

•Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Join the Geisinger Family! Apply now!

• Full Time, Days/Evening Position (36 Hours/weekly)
• 3 - 12 hour shifts 7am - 7:30pm
• Every other weekend and holiday rotation required