Unit Coordinator | Neonatal ICU | MGH

Mass General Brigham; Boston (MA); On-site; USD 125,000 - 150,000; Part time

Job summary

A leading healthcare provider in Boston is seeking a Unit Coordinator to enhance patient care by facilitating communication between patients, families, and staff. Responsibilities include managing patient records and ensuring accuracy in medical charting. Ideal candidates will exhibit strong communication skills, a commitment to customer service, and must be organized to thrive in a fast-paced environment. This position is part-time with shifts every weekend and offers competitive wages.

Benefits

Full comprehensive benefits packet

Travel discounts

Retirement package

Qualifications

• Experience in healthcare preferred but willing to train.
• Ability to learn new systems and procedures.

Responsibilities

• Serve as central source of information for patients and medical staff.
• Transcribe medical charts accurately.

Skills

Effective interpersonal and communication skills

Strong customer service orientation

Basic computer skills

Medical or healthcare experience

Education

High School Diploma or GED; Associate degree preferred

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

16 hour position is every weekend 11am - 7:30pm

Job Summary

The Opportunity - Unit Coordinator

As a Unit coordinator you will play a critical role in patient care by serving as the central source of information by communicating with patients, families, and medical staff. You will transcribe medical charts for patients to ensure that all their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills.

Responsibilities

• Highly organized and able to prioritize and manage information in a demanding environment.
• Talented and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality, and security.
• Thrives in a fast‑paced environment where accuracy, professionalism, and customer‑service skills are required.
• Effective coordinator who can arrange for patient services between multiple departments.

Qualifications

• High School Diploma or GED; Associate degree preferred.
• Medical or health care experience desirable, but willing to train otherwise qualified candidates.
• Basic computer skills and the ability to learn new systems and procedures.
• Effective interpersonal and communication skills.
• Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers.
• Demonstrated ability to solve basic patient and practice problems.

What we offer?

• Shift differential for evening, nights, and weekends.
• Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings.
• Employee perks, weekly pay, and retirement package.

Additional Job Details (if applicable)

Mass General Hospital is a world‑renowned institution that is committed to delivering the highest quality care to our patients. As a leader in medical research and education, we offer exceptional opportunities for professional growth and development. New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024‑2025: Massachusetts General Hospital.

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve extraordinary outcomes. We are dedicated to maintaining a work‑life balance that allows our employees to thrive both personally and professionally.

If you are seeking a fulfilling and stimulating healthcare career, Mass General Hospital invites you to explore the diverse array of career opportunities available. We provide a range of options that cater to various interests and skills. Rest assured that your hard work and dedication will be duly recognized and rewarded.

Remote Type

Onsite

Work Location

273 Charles Street

Scheduled Weekly Hours

16

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$18.22 - $26.06/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, education, certifications and other essential factors.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.