Unit Coordinator- Critical Care Unit (24 Hours 3-11)

Boston Medical Center; Brockton Heights (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Boston Medical Center is seeking a Unit Coordinator for the Critical Care Unit. The role provides technical assistance to nursing staff and handles clerical, scheduling and supply tasks to ensure smooth unit operation.

Responsibilities include greeting patients and visitors, coordinating communications with physicians and departments, transcribing orders into the EMR, preparing discharge charts, and maintaining records and supplies with attention to patient privacy and safety.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Minimum one year of clerical experience required.
• Knowledge & Skills: Ability to communicate effectively verbally and in writing; computer skills; knowledge of medical terminology.

Responsibilities

• Greet visitors, patients and staff and refer questions to authorized staff.
• Answer phones promptly and maintain positive communications with other departments.
• Assist staff by running errands, delivering specimens and paperwork, and checking mail.
• Keep nurses informed of incoming reports, new orders and other messages.
• Transcribe physician and nursing orders accurately into the EMR and nursing Carded.
• Assemble, label, and organize the medical record for admissions.
• Enter orders into EMR; fax medication orders to pharmacy; note abbreviations and clarify with physicians.
• Prepare discharge charts and compile discharge paperwork; enter discharges into computer.
• Notify administrator of unit activities and changes in patient conditions.
• File test results and copy documents as requested; maintain and order clerical supplies.

Skills

Clerical skills

Computer skills

Medical terminology

Verbal & written communication

Education

High School Diploma or GED

Tools

Epic EMR

Job description

Position: Unit Coordinator

Department: Critical Care Unit

Schedule: 24 Hours 3p-11p, Weekend Rotations

Position Summary:

Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit.

• Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff.

• Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions.

• Assists the staff by running errands, delivering specimens and paperwork, and checking mail.

• Keeps nurses informed of in coming reports, new orders and other messages.

• Demonstrate awareness of patient’s rights to privacy and confidentiality.

• Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded.

• Assembles, labels and organizes the medical record for patient admissions.

• Secures records from previous admission as needed.

• Accurately enters orders into EMR system.

• Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet.

• Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work.

• Enters discharges into computer.

• Notifies administrative manager of unit activities such as, change in patients conditions.

• Accurately files test results in a timely manner.

• Copies documents as requested for unit personnel.

• Increases knowledge and use of hospital computer system as new programs are developed.

• Maintains and orders clerical supplies for the unit as directed by nurse manager.

• Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment.

• Reports to and begins work promptly.

• Gives adequate notice of absenteeism or tardiness.

• Appearance is professional in accordance with the dress code.

• Asks appropriate questions within job description, if an unfamiliar circumstance

• Performs work of equal skills, effort, and responsibility as directed.

• Performs other duties as assigned

Job Requirements:

• Education: High School Diploma or GED

• Experience: Minimum one-year working of clerical experience required

• Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required.

Compensation Range:

$17.50- $26.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans