Unit Communications Associate - PACU

Children's National Hospital; United States; On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance

Job summary

Children's National Hospital seeks a Unit Communications Associate to coordinate unit communications, maintain patient records, and perform clerical duties to support a smooth nursing unit operation.

You will interact with patients, families and staff, demonstrating excellent customer service and adherence to hospital policies. Strong computer skills and attention to detail are essential.

Qualifications

• High School Diploma or GED required.
• 1 year in a healthcare environment required.
• Proficient in computer use and basic MS Word.
• Strong organizational, analytical and communication skills required.
• Ability to interact with all staff, patients and visitors with tact.
• Attention to detail and legible handwriting.
• Capable of quick emergency response within hospital settings.
• Must follow all hospital/department policies/procedures.

Responsibilities

• Communication link between Patients/Families and Health Care Staff.
• Performs Operational Duties.
• Assists with Patient Care-Related Activities.
• Maintains Health Information Management records.
• Maintains unit supplies and equipment.
• Ensures safety within the unit.

Skills

Computer knowledge

MS Word

Organizational skills

Communication skills

Attention to detail

Mathematics

Interpersonal skills

Emergency response

Policy compliance

Time management

Education

High School Diploma or GED

Associate’s degree/Some college

Tools

MS Word

Job description

Kids Are Our Everything.

Department

10355 PACU

Pay Range

$20.75 - $40.99

About the Role:

The Unit Communications Associate coordinates the communication activities for the nursing unit and models exemplary performance standards of customer service for patients, families and internal customers. Maintains patient care records and related documentation as determined by Health Information Management and Unit Support Services. Performs clerical duties for a specific unit. Performs receptionist responsibilities and tasks which ensure efficient operation of a Unit Communication Center.

What You’ll Bring:

Minimum Education

• High School Diploma or GED (Required)

• Associate’s degree and/or some college (Preferred)

Minimum Work Experience

• 1 year in a healthcare environment (Required)

Required Skills/Knowledge

• Computer knowledge and proficiency required

• Basic MS Word Skills

• Excellent organizational, analytical and communication skills required

• Legible handwriting
• Attention to detail
• Basic mathematics skills
• Ability to interact with all levels of staff, patient and visitors with tack and diplomacy
• Ability to respond quickly to specified emergency situations in other areas of the Hospital when needed
• Follow all Hospital/Department policies/procedures
• Remain on unit during assigned shift, notifying Charge Nurse and appropriate staff members when leaving the unit for patient care related errands
• Use designated staff areas for eating, smoking, and socializing (performed only during assigned breaks)
• Leave patient care area when assigned shift is completed, replacement staff member is present, and report is given
• Work area is left in a neat and organized fashion
• Use downtime productively during shift

Functional Accountabilities

• Communication link between Patients/Families and Health Care Staff

• Performs Operational Duties

• Assisting with Patient Care-Related Activities

• Health Information Management

• Maintains Unit Supplies Equipment

• Safety

Benefits That Support You:

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.

• Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.

• Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.

• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.

• Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.

Why Join Us:

• Nationally Recognized Excellence – Consistently ranked among the Top 10 Children’s Hospitals in the nation by U.S. News & World Report.

• Leading Pediatric Care – One of the largest and most comprehensive children’s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.

• Innovation & Research – A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.

• Mission-Driven Culture – Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here:Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children’s National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children’s National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.