Unit Clerk - NICU

St. Mary's Medical Center - Huntington, WV; Huntington (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

St. Mary’s Medical Center - Huntington, WV is seeking a Unit Clerk to support nursing units by performing clerical and receptionist duties. The role reduces nurses’ clerical workload and enhances patient flow and service delivery within a hospital setting.

Candidate should demonstrate courteous customer service, professional introduction by name and title, and a commitment to honesty, discretion, and confidentiality in all communications within the healthcare environment.

Responsibilities

• Provide courteous customer service to patients, visitors, physicians, volunteers and fellow employees.
• Introduce self by name and job title when speaking in person or by telephone to patients, their families and others.
• Demonstrate honesty, discretion in conduct, and confidentiality in conversation in all work environments.

Job description

The Unit Clerk primary purpose is to provide clerical and receptionist duties to the nursing unit. The unit clerk position is a support role to nursing, thereby decreasing the clerical duties of the nurse.

Customer service is valued by the individual as evidenced by:

1. being courteous to our customers, which include our patients, visitors, physicians, volunteers and fellow employees;
2. introducing self by name and job title when speaking in person or by telephone to patients, their families and others;
3. demonstration of honesty, discretion in conduct, and confidentiality in conversation in all of work environment.

The individual follows standards of conduct and procedures of hospital and applicable laws and regulations and reports violations through appropriate chain of command. The individual reports safety concerns and hazardous conditions in a timely and appropriate manner.