Unit Assistant - Emergency Department

Mclaren-Health-Care; Mount Clemens (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a Unit Coordinator to support nursing unit operations and patient care delivery during evening shifts. You will handle communications, data entry, scheduling, and supply coordination, while ensuring HIPAA compliance and accurate patient records.

The role requires collaboration with nurses, physicians, and other hospital staff to maintain efficient department workflows and deliver quality patient care.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service or clerical experience preferred.
• Preferred completion of health unit coordinator training or related healthcare experience.

Responsibilities

• Support nursing unit operations and patient care delivery.
• Greet visitors, answer inquiries, and relay messages to staff.
• Perform scheduling, typing, filing, copying, faxing, and supply ordering.
• Enter patient data and manage records, including admissions and discharges.
• Maintain compliance with HIPAA and OSHA regulations.

Skills

Customer service

Clerical duties

Data entry

HIPAA compliance

Communication

Education

High school diploma

Associate degree

Tools

Office software

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Position Summary:

Responsible for taking on a variety of administrative tasks that support nursing unit operations and the delivery of effective and efficient services to meet the needs of patients and families. This includes establishing and maintaining efficient communication, accurate data entry, maintaining inventory of identified forms and supplies, and other support activities.

Essential Functions and Responsibilities:

• Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
• Greets visitors in person or on the telephone and answers inquiries; relays calls to patients; gives directions; refers inquiries to nursing and physician staff.
• Performs varied administrative tasks such as maintaining department logs & reports, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
• Performs a variety of computer/data entry functions to support patient care including establishing and maintaining patient record; may enter nursing and physician notes and orders; handling the majority of a patient's paperwork, such as discharge, admission, and personal information forms.
• Performs varied administrative tasks such as answering the phone, greeting visitors, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
• Ensures compliance with all health care regulations, including HIPAA and OSHA.
• Perform other related duties as required and directed.

8. Telemetry Observation

• Provides constant observation of monitors for assigned patients. Ensures appropriate coverage when leaving area.
• Maintains telemetry and uses alarms as designated by the responsible nurse, ensures alarms are functioning properly.
• Reports rhythm changes and monitor condition to responsible nurse as they occur.
• Seeks assistance from responsible nurse in identification of any unusual rhythm.
• Places EKG paper in monitors as needed.
• Reports immediately any malfunctions of telemetry/monitor units to charge nurse.Works to resolve problems immediately.
• Runs monitor strips and labels on each assigned patient every shift, with rhythm changes, and as requested, according to unit standards and procedures.
• Achieves a passing score on annual telemetry re-certification.

Qualifications:

Required:

• High school diploma or equivalent.
• One year of customer service or clerical experience unless graduate of a relevant medical training program (Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, Patient Care Technician).

Preferred:

• Successful completion of a health unit coordinator course or 1 year of clerical experience in the healthcare field.
• Associate degree in related field.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Daily Work Times: 7:00pm-730am
• On Call: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.