UNIQLO Retail Sales Associate - Great Mall

UNIQLO; Milpitas (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

UNIQLO USA in Milpitas, CA is hiring a Full Time/Part Time Sales Associate to deliver exceptional customer service and drive sales in a fast-paced retail environment. Reporting to the Store Manager, you will greet customers, explain product features, process transactions, and maintain brand standards while working up to 32 hours per week seasonally.

Availability for weekends and flexible hours is required. Starting pay is $20 per hour with opportunities for promotion every few months based on

Qualifications

• High School Diploma or GED required or 6 months retail experience.
• Customer service orientation and clear communication are essential.
• Ability to stand, bend, and lift light items in a retail setting.

Responsibilities

• Meet and exceed sales goals.
• Provide product and brand knowledge to customers.
• Process shipments and ensure floor stock is complete.
• Assist with cashier duties when needed.
• Maintain brand and operational standards on the sales floor.

Skills

Strong communication skills

Figures & discounts

Stand for long periods

Move/lift objects 25+ lbs

Education

High School Diploma or GED

Job description

Salary: $20.00 / hour

Milpitas, CA

We offer competitive compensation for Sales Associates starting at $20 / hour along with a clear path to promotion opportunities every 3 months based on individual performance!

Career advancement opportunities for driven team members who consistently deliver strong results.

The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Position Overview:

Reporting to the Store Manager, the Full Time/Part Time Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Required Skills and Abilities:

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carryobjects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Education/Experience:

High School Diploma or G.E.D., or 6 months retail or related experience

Full-Time Availability Requirements:

• Average 32 or more hours per week based on business seasonality.
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based .
• Both days off must be within the same workweek (Monday – Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

Part-Time Availability Requirements:

• Average 12 or more hours per week based on business seasonality.
• Open availability on weekends (religious exemptions will be considered).
• Restrictions on availability limited to two days per week.

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.