UNIQLO Retail Sales Associate (Full-Time or Part-Time)

FAST RETAILING CO., LTD.; Boston (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k

30% Employee Discount

Commuter Benefits

Medical, Dental, Vision Coverage

Life Insurance

Paid Time Off

Job summary

UNIQLO is seeking a Retail Sales Associate in a full-time role to meet and exceed sales goals and maintain store standards. You will assist customers, process shipments, and help with fitting rooms while representing the UNIQLO brand and service standards.

You will also act as cashier when needed and collaborate with management to resolve store issues, ensuring product knowledge is conveyed to shoppers and policies are followed.

Qualifications

• High School Diploma or GED required.
• Ability to effectively communicate and follow instructions.
• Ability to stand for long periods and lift up to 25 pounds.
• Ability to maneuver around sales floor and stockroom.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Assist customers with UNIQLO service standards and brand knowledge.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier following cashier protocol.
• Process shipment and ensure merchandise is floor-ready.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policies and report infractions.
• Assist with special projects as assigned by management.

Skills

Sales goals

Communication

Customer service

Education

High School Diploma or GED

Tools

Cashier protocol

Job description

Salary

Salary: $18.00 / hour

Key Responsibilities

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Requirements

• High School Diploma or GED
• Ability to effectively communicate and follow instructions
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Full-Time Requirements

• Average 32 or more hours per week based on business seasonality (Peak season: September - December).
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)
• Full-time employees are permitted only two (2) days off per week.
• Both days off must be within the same workweek (Monday – Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

Full-Time Benefits

We offer competitive compensation for Retail Sales Associates starting at $18.00 along with a clear path to promotion opportunities every 3 months based on individual performance! Career advancement opportunities for driven team members who consistently deliver strong results.

• 401k - 100% of the first 3% you contribute, then an additional 50% on the next 2% you contribute.
• 30% Employee Discount
• Employees Assistance Program
• Commuter Benefits
• Medical, Dental, and Vision Coverage
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• HSA/FSA
• Paid Time Off
• Sick & Wellness Time Off … and many more!

Part-Time Requirements

• At least 12 hours per week of availability
• Availability on weekends, with religious exemptions considered

Part-Time Benefits

We offer competitive compensation for sales associates starting at starting $18.00 hourly wage along with a clear path to promotion opportunities every 3 months based on individual performance! Career advancement opportunities for driven team members who consistently deliver strong results.

• 401k - 100% of the first 3% you contribute, then an additional 50% on the next 2% you contribute.
• 30% Employee Discount
• Commuter Benefits
• HSA/FSA
• Sick leave earned under MA PSSL

Equal Pay and Diversity

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Company Overview

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere.

Vision

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.

For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page.