UNIQLO Full-Time Supervisor In Training - The Forum Carlsbad

fastretailing; Carlsbad (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Vacation PTO

Sick time

Wellness time

Employee discount

Referral bonus

Commuter benefits

Job summary

UNIQLO USA in Carlsbad, CA is seeking a Supervisor in Training to lead a store team and model exceptional customer service. Reporting to the Store Manager, you will train, oversee and develop Sales Associates, ensuring standards across floor, fitting, cash wrap and service protocols are met.

You will train staff on product knowledge, manage inventory, and help identify issues while upholding UNIQLO service principles and company policies.

Qualifications

• High School Diploma or GED & 1 year retail management experience.

Responsibilities

• Motivates their team to meet and exceed sales levels.
• Supervises the floor to maintain coverage during peak times.
• Ensures brand, visual, cash and inventory standards are met.
• Trains team on fitting room and cash wrap standards.
• Manages inventory representation and replenishment on the floor.
• Trains staff on product and brand knowledge for customer interactions.

Skills

Strong communication

Discount math

Stamina

Mobility

Education

High School Diploma or GED

Job description

Salary: $21.00 / hour

Carlsbad, CA

Position Overview:

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

• Motivates their team to meet and exceed sales


• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules


• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met


• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases


• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones


• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs


• Assists management to identify issues in the store


• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers


• Follows all company policy and procedures & notifies management of any infractions


• Assists with special projects as assigned by management

Required Skills and Abilities:

• Strong communication skills


• Ability to calculate figure and amounts such as discounts and percentages.


• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds


• Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing

Education/Experience

High School Diploma or GED & 1 year retail of related management experience

Full-Time Availability Requirements:

• Average 32 or more hours per week based on business seasonality.


• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).


• Of the three (3) restrictions permitted, at least one (1) restriction must be time-based (e.g., \"not available before 3:00 p.m.\").


• Full-time employees are permitted only two (2) days off per week. Both days off must be within the same workweek (Monday - Sunday).


• All full-time employees must be available for a minimum of a 5-day workweek.

Benefits:

• We offer competitive compensation for Supervisor In Training starting at $21.00 along with a clear path to promotion opportunities every 3 months based on individual performance!


• Career advancement opportunities for driven team members who consistently deliver strong results.


• Medical, dental, and vision coverage (Full-Time Only)


• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute


• Vacation & Personal Time Off (Full-Time Only)


• Sick & Wellness Time Off


• 30% Employee Merchandise Discount


• Employee Referral Bonus


• Commuter benefits


• ... and more!

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com

As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.