Union Data Center Lead Technician

CBRE; West Memphis (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

CBRE DIRECTLINE is seeking a Lead Cable Technician to oversee installation, maintenance, and troubleshooting of data center cabling infrastructure. You will guide a team of technicians to ensure safe, on-time project delivery and high-quality workmanship.

Responsibilities include reading blueprints, coordinating with stakeholders, and maintaining safety and cleanliness across data center sites. Strong leadership and customer-service skills are required.

Qualifications

• Lead a crew of 1-5 technicians.
• Strong technical expertise in data center cabling.
• Ability to read blueprints and building documentation.

Responsibilities

• Install/decommission network and cabling in data centers.
• Deliver repeatable, quality-focused processes.
• Provide project progress feedback to stakeholders.
• Maintain data center cleanliness and safety standards.
• Follow all production, safety and quality standards.
• Collaborate with stakeholders to remove obstacles.
• Read and interpret floor plans and blueprints.
• Understand data center infrastructure technologies.

Skills

Team leadership

Customer service

Blueprint reading

Job walks & safety

Data center knowledge

Cable/termination knowledge

Education

Technical trade training/eqpt

Tools

Basic telecom hand tools

Fiber equipment

Copper/Fiber testing equipment

Job description

CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

POSITION: Cable Technician - Lead Technician

About the Role:

As a Lead Cable Technician, you will oversee the installation, maintenance, and troubleshooting of network cabling infrastructure within data center environments. In this role, you will guide and support a team of technicians, ensuring projects are completed safely, on time, and to the highest quality standards. You will collaborate with stakeholders, interpret technical documentation, and maintain compliance with industry best practices. This position is ideal for individuals with strong technical expertise, excellent communication skills, and a passion for mentoring others while driving operational excellence.

What You will Do:

• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.

• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.

• Provide structured feedback on project progress to Stakeholders.

• Exhibit quality workmanship on all work and maintain Data Center cleanliness.

• Follow all production, safety and quality standards, codes, and industry best practices.

• Collaborate with various Stakeholders to remove project obstacles.

• Reading and comprehending blueprints and building documentation/redline work.

• Broad understanding of Data Center infrastructure technologies.

What You will Need:

• Knowledge and use of basic telecom hand tools.

• Must be capable of leading a crew of 1-5 technicians.

• Must understand customer service, perform job walks and communicate with customer for job requirements.

• Accept responsibility of outcome of work performed by him/her and/or by employee that directly report to him/her.

• Clear understanding of job safety requirements.

• Be able to read and understand job floor plan.

• Should be familiar on wiring schemes and wiring testing.

• Should be able to pull all types of low voltage cables.

• Should understand and be capable in performing field terminations and labeling.

• Capable of maintaining orderly paperwork, capable of running midsize to large projects and service jobs.

• Possess skill to layout MDF and IDF closets, be able to dress all types of cable and perform all types of terminations and should include basic understanding of fiber equipment, all types of cable and fiber terminations.

• Basic understanding of both copper and fiber cable testing and troubleshooting.

• Capable of working in Data Centers.

• Shall be able to work on analog, DSL, and be able to extend T1 lines.

• Be able to patch network equipment.

• Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.

• Track and submit timesheets for crew reporting

• Perform job walks

• Maintaining paperwork and running service jobs

• Copper/Fiber (term, test, splice, troubleshoot)

• Responsibly of outcome for work

• Track and submit timesheets for crew

• Effectively communicate with Foreman, Leads, Tech)

• Understanding metrics/SLA's and able to track

• Knowledge and understanding of network Handover

• Track lessons learned as they occur

• Coordinates with QAQC on quality status walks

• Knowledge and understanding of Project Close Out

• Identify the tech's strengths and weaknesses

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience

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Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affi