Underwriting Services Assistant I

MEMIC; Portland (ME); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance options

401(k) Retirement Plan with match

Paid Time Off (PTO)

Flextime schedules

On-site fitness center

Job summary

An insurance provider is seeking an Underwriting Services Assistant I to join their team in Portland, Maine. This role involves managing incoming and outgoing documents, processing new business submissions, and coordinating with IT on system issues. Candidates should have a high school diploma, strong organizational skills, and proficiency in Microsoft Office. Benefits include health insurance, a 401(k) plan with a match, and paid time off. The company values diversity and is committed to nondiscrimination.

Qualifications

• One year of administrative experience preferred.
• Prior experience in insurance is helpful.
• Strong attention to detail required.
• Proficiency in Microsoft Office Suite products preferred.

Responsibilities

• Monitor incoming quote requests and manage new business submissions.
• Index and route underwriting documents into workflows.
• Review bureau reports to update experience rating and risk identifiers.
• Coordinate with IT to resolve import system issues.
• Prepare special handling documents and manage returned mail.

Skills

Attention to detail

Organizational skills

Communication skills

Ability to manage multiple priorities

Typing speed and accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

Principal Duties And Responsibilities

• Monitors incoming quote requests and reserves, rates and assigns new business submissions.
• Scans, indexes and routes underwriting documents into business workflows.
• Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
• Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
• Reviews and approves print files for outgoing policy documents.
• Prepares and mails special handling documents and ensures adherence to mailing requirements.
• Tracks, updates and reprocesses returned mail.
• Ensures that archived documents are stored and destroyed securely.
• Assists with special projects and initiatives as assigned.

Minimum Knowledge, Skills And Abilities

• A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
• Ability to type with speed and accuracy and strong attention to detail required.
• Strong organizational skills and ability to manage multiple priorities and deadlines required.
• Strong written and verbal communication skills required.
• Proficiency in Microsoft Office Suite products preferred.

Benefits

Traditional Benefits

• Health Insurance options, Dental Insurance options and Vision Insurance
• Employee Life Insurance/AD&D and Dependent Life Insurance options
• Short-term & Long-term Disability
• Health Savings Account with potential employer match
• Flexible Medical and Dependent Care Account
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Legal/Identify Theft Insurance options
• Long Term Care Insurance
• Pet Insurance
• 401(k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
• 4 weeks of Paid Time Off (PTO)
• 11 paid holidays

Additional Benefits

• Flextime schedules
• Paid Parental Leave
• Student loan paydown and refinancing assistance
• Educational assistance for job related courses, seminars, certifications or degrees
• One paid day every year to volunteer for your non-profit of choice
• On-site fitness center (Maine) or fitness reimbursement
• Subsidized parking
• Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.