Underwriting Operations Associate

RLI Insurance Company; Tempe (AZ); Hybrid; USD 33,000 - 45,000; Full time

Benefits offered by this job

Flexible & hybrid work arrangements

PTO & holidays

Employee stock ownership plan (ESOP)

Wellness & benefits

Job summary

RLI Insurance Company in Tempe, AZ seeks a detail-oriented Operations professional to support our national underwriting teams. You will issue, code, and invoice bonds with accuracy, bill premiums, and help with underwriting file maintenance and audit support.

The role requires strong organizational skills, precision, and effective communication with Underwriters, clients, and teammates in a hybrid work environment. High school diploma required; associate's degree a plus.

Qualifications

• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Ability to work independently and with minimal supervision.
• Excellent communication skills, both written and verbal.

Responsibilities

• Provide daily support to our national underwriting teams.
• Issue, code, calculate premiums, and invoice bonds with accuracy and timeliness.
• Bill additional and return premiums to ensure proper file closure.
• Assist with underwriting (electronic) file maintenance and underwriting audit support needs.
• Obtain and organize credit reports, corporate state filings, and contractor license information for new submissions.
• Research and help resolve billing and account current discrepancies.
• Send letters and forms on behalf of Underwriters, maintaining professional correspondence.
• Prioritize and manage multiple processes and tasks simultaneously in a fast-paced environment.
• Provide backup support to team members across multiple locations as needed.
• Assist with special projects and perform other duties as assigned.

Skills

Organization

Attention to detail

Independent work

Written & verbal communication

Education

High school diploma

Associate's degree a plus

Job description

RLI Insurance Company in Tempe, AZ seeks a detail-oriented Operations professional to support our national underwriting teams. You will issue, code, and invoice bonds with accuracy, bill premiums, and help with underwriting file maintenance and audit support.

The role requires strong organizational skills, precision, and effective communication with Underwriters, clients, and teammates in a hybrid work environment. High school diploma required; associate's degree a plus.