Underwriting/Operations Assistant - Commercial Property

RLI Insurance Company; Chicago (IL); On-site; USD 22,010 - 29,290; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401(k) matching

Paid time off

Hybrid work arrangements

Wellness benefits

Job summary

RLI Insurance Company in Chicago is seeking an Underwriting Support professional to assist commercial property underwriting by creating policy documents, maintaining electronic files, ordering inspections and audits, and supporting underwriters with renewal transactions.

You will review certificates, resolve discrepancies with reinsurers, produce underwriting and production reports, and assist with data for front-end systems; experience with commercial property insurance preferred.

Qualifications

• Requires high school diploma; associate degree preferred.
• 2+ years of related experience for consideration.
• Experience in commercial property insurance preferred.
• Or equivalent level of education and experience.

Responsibilities

• Create policy documents that bind insurance transactions under the underwriter's direction.
• Ensure coding and policy issuance comply with regulatory requirements.
• Order inspections, premium audits, and loss runs as required.
• Maintain electronic underwriting files.
• Solicit renewal transactions.
• Provide basic operational support for the product line’s underwriters.
• Develop underwriting information from the internet and other data sources.
• Review certificates and resolve discrepancies with reinsurers.

Skills

Policy documents

Underwriting support

Data handling

Regulatory compliance

Attention to detail

Excel skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Database software

Windows OS

CRM/ERP systems

Job description

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Position Purpose

Support Commercial Property underwriting by creating policy documents, ensuring compliance with regulatory requirements, ordering inspections and premium audits, maintaining electronic underwriting files, soliciting renewal transactions, providing basic operational support for the product line’s underwriters. Review insurance certificates, resolve discrepancies with reinsurers, provide operations, production and underwriting reports, work with producers, audit work of others, and, in some cases, act on behalf of Underwriting with given authority.

Principal Duties & Responsibilities

• Create policy documents that bind the insurance transaction under the underwriter’s direction.
• Ensure the statistical coding and policy issuance complies with regulatory requirements for each transaction.
• Order inspections, premium audits, and loss runs as required.
• Maintain electronic underwriting files.
• Solicit renewal transactions.
• When necessary, re‑format data for import into the front‑end system.
• Provide basic operational support for the product line’s underwriters.
• As requested, develop underwriting information from the internet and other data sources.
• Review facultative insurance certificates to ensure terms match the reinsurer’s expectations.
• Resolve accounting discrepancies with facultative reinsurers.
• Produce operational, production, and underwriting reports using front‑end systems and/or Business Objects.
• Contact producers to determine appropriate courses of action.
• Assist with User Acceptance Testing of systematic changes.
• Audit the work of others.
• May be given authority to review/approve endorsements, analyze risks, review terms and conditions of underlying policies, and review inspections of risks on behalf of Underwriting.

Education & Experience

• Typically requires a high school diploma; associate degree preferred.
• 2+ years of related experience for consideration.
• Or equivalent level of education and experience.
• Experience in commercial property insurance preferred.

Knowledge, Skills & Competencies

• Ability to follow operations procedures as outlined by supervisor or manager.
• Ability to meet processing deadlines with minimal error.
• Ability to manage multiple projects, both long‑ and short‑term, simultaneously.
• Ability to use database software, Windows operating systems, computer network environments and printers to process insurance policy changes.
• Accurate data entry.
• Superior Excel skills for peer reviewing formulas, formatting, and cleansing of large spreadsheets.

Compensation Overview

The base salary range is provided below and may be adjusted in the future based on location, experience and role specialization.

Base Pay Range

$22,010 – $29,290 per annum.

Total Rewards

At RLI, the Total Rewards program includes compensation, benefits and perks that come with being an RLI employee, centered around Employee Stock Ownership.

Financial Incentives

• Annual bonus plans.
• Employee stock ownership plan (ESOP).
• 401(k) – automatic 3% company contribution.
• Annual 401(k) and ESOP profit‑sharing contributions up to 15% of eligible earnings.

Work & Life

• Paid time off (PTO) and holidays.
• Paid volunteer time off (VTO) to support communities.
• Parental and family care leave.
• Flexible and hybrid work arrangements.
• Fitness center discounts and free virtual fitness platform.
• Employee assistance program.

Health & Wellness

• Comprehensive medical, dental and vision benefits.
• Flexible spending and health savings accounts.
• Two times base salary for group life and AD&D insurance.
• Voluntary life, critical illness and accident insurance for purchase.
• Short‑term and long‑term disability benefits.

Personal & Professional Growth

• Training & certification opportunities.
• Tuition reimbursement.
• Education bonuses.

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while fostering an environment where all viewpoints are valued. We actively support initiatives led by the American Property Casualty Insurance Association to increase diversity in the insurance industry.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status or any other characteristic protected by federal, state or local law.