Underwriting Manager, Personal Lines P&C

Olympus Insurance Company; Jacksonville (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Employer-sponsored health plans

Company 401(k) with match

Paid time off and holidays

Education assistance and professional/

Wellness programs

Job summary

Olympus Insurance Company is seeking a results-driven Underwriting Manager for Personal Lines in Jacksonville. Lead a skilled underwriters group, oversee new business and renewals, and drive decisions that balance growth with profitability and service quality.

You will collaborate across Product, Claims, Sales, and Marketing while mentoring staff and strengthening underwriting practices. Florida homeowners experience and leadership skills are highly valued for this role.

Qualifications

• 6+ years of Personal Lines underwriting experience; Florida homeowners experience preferred.
• 3+ years of experience leading, coaching, or developing others.
• Strong knowledge of homeowners insurance, underwriting practices, and operations.
• Florida license requirements or ability to obtain within 90 days (2-20 preferred; 20-44 acceptable).

Responsibilities

• Lead and develop the Personal Lines Underwriting team, providing feedback and growth opportunities.
• Oversee new business and renewal underwriting with risk-balanced decisions.
• Collaborate with Product, Claims, Sales, Marketing, and other teams to support shared goals.
• Ensure underwriting processes and metrics drive profitability and service.

Skills

Underwriting

Leadership

Communication

Analytical skills

Team collaboration

Microsoft Office

Education

Bachelor’s degree or equivalent experience

CPCU or professional designation preferred

Tools

Microsoft Office

Job description

Job Title: Underwriting Manager, Personal Lines P&C

Reports to: Director of Underwriting

Direct Reports: Underwriter(s), Underwriting Assistant(s)

Location: Jacksonville Office

Position type: Full-Time

FLSA Status: Exempt, Salaried

Normal Working Hours: Monday-Friday, 8:00AM-5:00PM

Who We Are

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.

What Olympus Offers

• Employer-sponsored medical, dental, and vision plans
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match
• Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
• Education Assistance Program and ongoing professional development opportunities
• Wellness Lunch N Learns
• Employee perks such as pet insurance, discount programs, and a welcoming office environment

At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.

What You’ll Do

As our Personal Lines Underwriting Manager, you’ll lead and support a talented team responsible for thoughtful underwriting decisions that balance responsible growth, profitability, and exceptional service.

You’ll oversee new business and renewal underwriting while creating an environment where employees feel supported, encouraged to grow, and connected to the team’s shared goals. Through collaboration with partners across Olympus, you’ll help strengthen underwriting strategies, improve processes, and ensure our agents and policyholders continue to receive the quality and service they can count on.

If you’re a people-focused leader who enjoys developing others, building strong relationships, and bringing teams together to solve challenges, we’d love to hear from you.

Key Responsibilities

Lead & Develop the Underwriting Team

• Coach, mentor, and support the Personal Lines Underwriting team, providing meaningful feedback and opportunities for continued development.
• Create a collaborative and supportive environment that encourages accountability, knowledge sharing, and team success.
• Establish performance goals and help team members build the skills and confidence needed to succeed.

Support Underwriting Quality & Consistency

• Oversee new business and renewal underwriting processes while supporting thoughtful, consistent risk selection.
• Review transactions outside of Underwriters’ authority and provide guidance and feedback.
• Conduct quality reviews and monitor key performance indicators to support profitability, service, and underwriting quality.

Strengthen Processes & Solutions

• Partner with the team to identify opportunities to simplify and improve underwriting processes, systems, and workflows.
• Recommend and implement enhancements that support effective risk selection and organizational goals.
• Help evaluate vendor solutions that can improve quality, efficiency, and overall value.

Collaborate Across Olympus

• Build strong partnerships with Product, Claims, Sales, Marketing, and other teams to support shared business goals.
• Communicate underwriting process and rule changes clearly and help teams navigate changes successfully.
• Support agency events, company initiatives, and catastrophe response efforts as needed.

What You’ll Bring

• 6+ years of Personal Lines underwriting experience; Florida homeowners experience is preferred.
• 3+ years of experience leading, coaching, or developing others.
• Strong knowledge of homeowners insurance, underwriting practices, and operations.
• A collaborative leadership style with a genuine interest in helping others learn, grow, and succeed.
• Strong technical underwriting and analytical skills with sound judgment and a thoughtful approach to problem-solving.
• Excellent communication and relationship-building skills with the ability to work effectively across teams.
• Experience using feedback, coaching, and performance measures to support individual and team development.
• Bachelor’s degree or equivalent experience preferred.
• CPCU or another professional insurance designation preferred.
• Florida 2-20 Property & Casualty License preferred; Florida 20-44 Personal Lines License accepted. Candidates without either license must be able to obtain a 2-20 License within 90 days of employment.
• Proficiency with Microsoft Office and other business applications.

EEO Compliance

Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law.