Underwriting Associate (Technology P&C)

CNA Insurance; Walnut Creek (CA); On-site; USD 47,000 - 78,000; Full time

Job summary

CNA Insurance in California seeks an underwriter to manage underwriting risk from submission through policy issuance for both renewal and new business within limited authority. You will partner with underwriters to provide the information needed for prudent decisions.

Responsibilities include handling endorsements, renewing books within authority, documenting files, applying pricing strategies, completing quotes, and acting as the primary contact for producers and customers to identify

Qualifications

• Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation.
• Three years of related work experience.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Underwriting analysis and documentation to determine acceptability of risk for renewal and new business within authority.
• Handle endorsements within delegated authority and refer outside authority with recommended actions.
• Triage renewal applications/specs and outline changes for accounts outside authority.
• Coordinate with branch and CNA to resolve issues (billing, risk control, underwriting guidance).
• Document files ensuring completeness, compliance and quality (proposals, endorsements, cancellations).
• Execute pricing strategies using pricing tools in compliance with underwriting strategies and document rationale.
• Complete quote proposals and negotiate with external partners within authority.
• Serve as first-line contact to producers/customers for account matters and identify up-sell opportunities.
• Assist in marketing products/services through external partners and field visits.
• Be a subject-matter expert on systems/workflows and train others.

Skills

Time management

Analytical skills

Interpersonal & communications

Independent work

Coaching others

Customer service

Microsoft Office

Other business software

Education

Bachelor’s degree or equivalent experience

3+ years of related work experience

Tools

Microsoft Office Suite

Other business software

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions.

JOB DESCRIPTION:

• Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
• Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action. Independently engages agency to clarify intent of endorsement or seek missing information.
• Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
• Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts)
• Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).
• Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
• Completes quote proposals and negotiates with external partners within assigned authority.
• Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
• Assist in marketing products and services through external partners and makes field visits.
• Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach ) and conduit for feedback to internal underwriting partners.
• Keeps current on line of business strategy, state/territory issues, regulations and trends.

Skills, Knowledge & Abilities

• Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation.
• Strong time management, and analytical skills
• Strong interpersonal and communications skills. Ability to effectively interact with all levels of CNA’s internal and external business partners.
• Demonstrated ability to work independently on multiple tasks.
• Strong capability to advise and coach others.
• Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email.
• Strong knowledge of Microsoft Office Suite as well as other business-related software.

Education & Experience

• Bachelor’s degree or equivalent experience.
• Typically a minimum of three years of related work experience.

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [e-mail]