Underwriting Assistant

USLI; Oak Brook (IL); On-site; USD 59,600 - 70,400; Full time

Benefits offered by this job

Performance-based bonuses

Medical benefits paid at 100%

Profit-sharing program

Free lunch daily

Personal and professional development courses

Job summary

A leading insurance provider in Oak Brook, Illinois, is searching for an Associate to enhance customer service and support underwriting processes. This full-time position involves collaboration with various departments to evaluate inquiries, build relationships, and assist in training new team members. Ideal candidates will hold a Bachelor's Degree, preferably with property/casualty insurance experience. Competitive salary and comprehensive benefits, including medical insurance, tuition assistance, and a profit-sharing program, are offered.

Qualifications

• Property/Casualty insurance experience preferred.
• History of continuing insurance education is preferred.

Responsibilities

• Work collaboratively with multiple departments for excellent customer service.
• Evaluate applications and business quotes via the web.
• Review and handle all customer inquiries professionally.
• Strengthen customer relationships through excellent service.
• Work within underwriting authority.
• Apply critical thinking and problem-solving.
• Pursue growth and development opportunities.
• Suggest improvements for procedures.
• Complete departmental reports and projects.
• Assist in training new team members.

Skills

Attention to detail

Organizational skills

Independence

Desire to learn

Education

Bachelor’s Degree or equivalent business experience

Job description

About Us

At USLI, we’re not just about insurance — we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration, and growth. Here, you’ll have the opportunity to shape the future of insurance and make a meaningful impact.

Your Role

You will work closely with insurance agents and brokers to bind insurance and service policies and follow up on underwriting information. Your role will encourage growth and development among team members, enhancing their insurance acumen for long‑term advancement.

Key Responsibilities

• Collaboration: Work collaboratively with multiple departments to ensure the best possible outcome for all inquiries while minimizing touches and providing excellent customer service.
• Evaluation: Evaluate applications, web search results, and business quotes via the web.
• Customer inquiries: Review and professionally handle all customer inquiries, focusing on quality and efficiency.
• Relationship building: Strengthen customer relationships through excellent service via phone and email communication. Foster a collaborative team environment.
• Underwriting approval: Work within underwriting authority and obtain underwriter approval when necessary.
• Critical thinking: Apply critical thinking, problem solving and an underwriting mindset to all accounts.
• Professional development: Pursue growth and development opportunities through USLI University, continuing education, workshops, and classes.
• Process improvement: Communicate ideas for procedural or workflow improvements.
• Reporting: Complete departmental specific reports or projects, including daily follow‑ups and research on Bound Not Issued items.
• Training: Assist in training new team members when ready.

What You’ll Bring

• Attention to detail: Strong commitment to customer service and meticulous attention to detail.
• Organizational skills: Strong organizational and written/verbal communication skills.
• Independence: Ability to work independently in a fast‑paced team environment.
• Desire to learn: Eagerness to understand and learn about our insurance product offerings.

Qualifications

• Education: Bachelor’s Degree or equivalent business experience required.
• Property/Casualty insurance experience preferred.
• Continuing education: History of continuing insurance education is preferred.

Salary Range: $59,600 - $70,400

What We Offer

USLI offers a competitive salary and benefits program for full‑time and eligible part‑time employees. Our benefits include performance‑based triannual bonuses, medical benefits paid at 100% for full‑time employees and 80% for eligible part‑time employees, a profit‑sharing program, free lunch every day while onsite, and more than 450 annual personal and professional development courses. Explore more company benefits.

• Medical insurance
• Vision insurance
• 401(k)
• Tuition assistance

Why USLI?

We are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self‑reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Administrative

Industry

Insurance