Underwriting Assistant

BITCO Insurance Companies; Davenport (IA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Generous paid time off

Comprehensive health coverage

401(k) Savings and Profit-Sharing Plan

Ongoing education and training opportunities

Job summary

BITCO Insurance Companies is looking for an Underwriting Assistant to join the team in Davenport, IA. This role offers a hybrid work schedule and requires strong communication skills and attention to detail.

The Underwriting Assistant will support operations by managing data accurately and providing exceptional service to internal stakeholders. If you are seeking an opportunity to impact a growing organization and enjoy the dynamics of a fast-paced environment, BITCO offers a comprehensive benefits package and professional development support.

Qualifications

• 2+ years of experience in a professional office setting.
• Strong communication skills, both written and oral.
• Dependable with regular attendance.

Responsibilities

• Prepare and maintain records of data/information.
• Ensure accuracy of information, files, and reports.
• Deliver excellent customer service to internal and external customers.

Skills

Microsoft Word

Microsoft Excel

Communication skills

Attention to detail

Time management

Job description

BITCO Corporation is seeking an Underwriting Assistant to join our Home Office located in Davenport, IA. As a respected specialty insurer with 11 branch offices across 10 states, BITCO delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas.

This position is open to a hybrid/remote work arrangement, blending flexibility with meaningful in-person collaboration. Candidates should be comfortable with occasional business travel to other BITCO offices and offsite locations.

At BITCO, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.

Join the BITCO team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, BITCO offers the platform and challenge you have been seeking.

Position Summary

We’re looking for a detail-oriented and dependable administrative professional who plays a vital role in keeping operations running smoothly. In this position, you’ll provide essential clerical and organizational support to ensure accurate data management, timely processing of policy information, and seamless coordination across teams. If you thrive in a fast-paced environment, enjoy working with systems and data, and take pride in delivering excellent service to both internal and external stakeholders, this is an opportunity to grow your career while making a meaningful impact.

Primary Responsibilities

• Manually or electronically prepare and maintain lists or other records of data/information
• Ensure accuracy of department information, files, reports, and records
• Prepare memos, letters, reports, documents, lists or other records
• Utilize software systems in entering, accessing or retrieving data/information in/from various systems
• Provide appropriate departmental services for the needs of internal customers
• Provide and maintain information for internal audits
• Maintain internal underwriting manuals and process maps
• Deliver excellent customer service to internal and external customers
• Efficiently utilize company and departmental information systems and software to perform job responsibilities
• Respond timely to inquiries and reporting needs
• Work in a harmonious manner, accept supervision and directions, and interact in a cooperative manner with supervisors, co-workers, internal customers, and other company personnel
• Perform other duties as assigned

Qualifications

• 2+ years of experience in a professional office setting
• Basic understanding and application of Microsoft Word and Excel
• Must have strong communication skills, both written and oral
• Strong attention to detail
• Time management skills, with ability to timely and accurately organize, prioritize, and complete responsibilities
• Must be dependable and able to maintain regular, predictable attendance
• Ability to work overtime as needed

Work Environment & Physical Requirements

• Must be legally authorized to work in the United States
• Office environment; this position is eligible for a hybrid work schedule, as approved by manager
• Frequently sit at a desk or other workstation for extended periods of time
• Occasionally lift and carry equipment and/or materials weighing up to 15 pounds
• Routinely bend, kneel, reach, see, be mobile and walk around
• Must be able to attend and perform job duties effectively both in-person and virtually, as required by manager
• Travel – none to minimal

Benefits

• Competitive salary paired with a comprehensive benefits package
• Generous paid time off, plus 12 paid holidays annually
• Comprehensive health coverage, including medical, dental, and vision plans
• Additional protection through accident, critical illness, and hospital indemnity insurance
• Company-paid life insurance equal to 2× annual salary
• Company-paid short-term and long-term disability coverage
• 401(k) Savings and Profit-Sharing Plan through Old Republic
• Ongoing education, training, and professional development opportunities
• Support for industry certifications and insurance designations, including financial assistance
• Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday
• Opportunities to give back through corporate philanthropy and community service initiatives
• Optional benefits including travel, commuter, and pet insurance
• Employee wellness support through a dedicated fitness program