Workers' Compensation Claims Technician

Liberty Mutual Group; Phoenix (AZ); On-site; USD 83,000 - 278,000; Full time

Job summary

Liberty Mutual Group in Phoenix, AZ is seeking an Executive Underwriter specializing in Wholesale Excess & Surplus (E&S) Casualty to underwrite complex risks within delegated authority and price them according to underwriting standards and profitability goals.

The role emphasizes portfolio management, relationship building with brokers, cross-functional collaboration, regulatory awareness, and mentoring junior underwriters, with travel up to 25% and a salary range reflecting market value.

Qualifications

• Degree in Business or equivalent typically required.
• 7+ years underwriting experience; 10+ years preferred.
• CPCU or professional designation preferred.
• Ability to communicate complex analyses to others.
• Strong interpersonal skills with internal and external stakeholders.
• Experience pricing complex risks in E&S casualty.

Responsibilities

• Underwrite policies within delegated authority.
• Manage a portfolio of brokers and clients.
• Develop market presence and relationships with agents.
• Contribute to product development and process improvements.
• Ensure compliance with regulatory requirements.
• Mentor junior underwriters.

Skills

Underwriting

Portfolio management

Analytical ability

Communication

Regulatory knowledge

Mentoring

Education

Bachelor's degree in Business or equivalent

CPCU designation preferred

Tools

Underwriting systems

Market analytics tools

Job description

# Executive UnderwriterPhoenix, Arizona, United States • Denver, Colorado, United States + 1 moreID: 2026-77124---## Job Description#### Job CategoryUnderwriting#### Typical Starting Salary$120,000-$200,000#### Minimum Salary$83,000.00#### Maximum Salary$278,000.00#### ScheduleFull-Time#### Flexible Time Off Annual Accrual - days20#### Travel25%---**Description** As an **Executive Underwriter specializing in Wholesale Excess & Surplus (E&S) Casualty**, you will underwrite policies within delegated authority, exercising sound judgment and analytical rigor to assess and price complex risks. This role requires making data-driven decisions based on available information, ensuring alignment with underwriting standards and profitability goals. In certain North American markets, you will frequently handle **complex or unusual risks**, including high-value policies and accounts requiring nuanced analysis.### Key Responsibilities* **Portfolio Management:** Oversees a portfolio of brokers, agents, and clients, leveraging market insights to develop and maintain profitable business. Acts as a trusted representative of Liberty Mutual in all interactions.* **Market Presence & Relationship Building:** Maintains strong relationships with agents and brokers, actively seeking opportunities to deepen existing partnerships and cultivate new ones.* **Strategic Contribution:** Provides input on product development and participates in execution strategies. Contributes to team initiatives such as process and tool enhancements.* **Regulatory Awareness:** Understands and applies relevant legislation and regulatory requirements to underwriting decisions and practices.* **Cross-Functional Collaboration:** Works closely with internal stakeholders, including Underwriting Support, Claims, Actuarial, and Directors of Underwriting across GRS North America, to ensure seamless execution and alignment.* **Mentorship & Development:** Supports the growth of junior underwriters and new hires through guidance and knowledge sharing (non-managerial capacity).* **Portfolio Analysis & Trend Recognition:** May analyze departmental portfolio performance and recommend improvements. Identifies and communicates emerging risk trends within the line of business.**Qualifications*** Degree in Business or equivalent typically required* A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience* CPCU or professional insurance designation preferred* Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility* Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes* Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders* Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues* Proven track record of developing and underwriting profitable business**About Us****Pay Philosophy:** The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.