Undergraduate Admission Counselor

Concordia University Chicago; River Forest (IL); On-site; USD 39,000 - 46,000; Full time

Job summary

Concordia University Chicago seeks an Admissions/Enrollment Counselor to engage with high school students and families, providing program information and guiding admission decisions. You will coordinate campus visits, communicate promptly, and support financial aid inquiries to prospective and admitted students.

Based in River Forest, IL, this role requires strong interpersonal skills, event coordination, and LCMS community awareness. Evening and weekend availability may be needed.

Qualifications

• Bachelor's degree required; degrees in business, communications, psychology or sociology preferred.
• Ability to engage LCMS stakeholders and influencers during campus outreach.
• Experience delivering information to diverse audiences and coordinating events.

Responsibilities

• Disseminate information about the university to students and parents during visits and events.
• Counsel high school students, parents, counselors, and influencers about programs and services.
• Conduct pre-admission interviews and guide course selection as needed.
• Maintain regular contact with prospective students and admits at least every 30 days.
• Review admission files and communicate decisions to applicants promptly.
• Respond to inquiries within one business day from various contacts.
• Provide updated financial aid information during enrollment cycles.
• Organize campus visits and involve current students and faculty.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Time management

LCMS familiarity

Stakeholder engagement

Event coordination

Education

Bachelor's degree

Business, Communications, Psychology, Sociology or related fields preferred

Tools

Microsoft Office

Job description

• Disseminate information about the university and counsel students and parents during high school visits, college and career fair programs, on-campus visits and events, and via routine phone, email, text and social media outreach.
• Visit with high school counselors, teachers, clergy, alumni, and other key influencers to provide information about university programs and services.
• Conduct pre-admission interviews and provide secondary school course selection guidance as needed.
• Maintain regular pre and post acceptance contact with every prospective student, applicant, and admit a minimum of once every 30 days via phone, email, and other electronic media as appropriate.
• Review and assess all admission files, recommending decisions to the Asst. Vice President for all students in assigned territory; personally communicate the decision to each applicant within one working day.
• Respond promptly within one working day to all communication from students, parents, counselors, teachers, clergy and other influencers, for all students within the assigned territory.
• Provide updated information regarding student financial aid to prospective and admitted students and parents as appropriate during the enrollment cycle.
• Assist in organizing individual and group visits to the campus and facilitate the involvement of current students and key faculty in each visit.

Responsibilities/Duties

• Disseminate information about the university and counsel students and parents during high school visits, college and career fair programs, on-campus visits and events, and via routine phone, email, text and social media outreach.
• Visit with high school counselors, teachers, clergy, alumni, and other key influencers to provide information about university programs and services.
• Conduct pre-admission interviews and provide secondary school course selection guidance as needed.
• Maintain regular pre and post acceptance contact with every prospective student, applicant, and admit a minimum of once every 30 days via phone, email, and other electronic media as appropriate.
• Review and assess all admission files, recommending decisions to the Asst. Vice President for all students in assigned territory; personally communicate the decision to each applicant within one working day.
• Respond promptly within one working day to all communication from students, parents, counselors, teachers, clergy and other influencers, for all students within the assigned territory.
• Provide updated information regarding student financial aid to prospective and admitted students and parents as appropriate during the enrollment cycle.
• Assist in organizing individual and group visits to the campus and facilitate the involvement of current students and key faculty in each visit.

Skill Sets

• Excellent interpersonal, verbal, and written communication proficiency and strong collaboration skills.
• Exceptional organizational and time management skills.
• Familiarity with and appreciation of higher education values within the Lutheran Church-Missouri Synod.
• Ability to engage with LCMS stakeholders and influencers
• Provide support to programs and participate in various events and programs targeted specifically to the Lutheran Church-Missouri Synod (LCMS) student population
• Skilled in working with a wide range of constituents including LCMS students, church professional program, homeschool students and those from traditional as well as classical high school backgrounds.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• Must maintain a high level of enthusiasm and energy when working with prospective students.
• Strong commitment to a work environment that supports a team concept to attain departmental and institutional goals.
• Demonstrated proficiency in all Microsoft Office software.
• Ability to work under minimal supervision.
• Demonstrated technical skills and ability to review and interpret reports to prioritize work and maximize effectiveness.
• Experience working with prospective homeschooled students a plus.
• Flexibility to work evening and weekend hours as necessary.
• Proven commitment to outstanding quality service to all constituents.

Education Requirements

Minimum Experience Required

Bachelor's degree required. Degrees in the area of business, communications, psychology, sociology or related fields are preferred.

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

About Concordia University Chicago

Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Arts and Sciences, College of Business, College of Education, College of Graduate Studies, and College of Innovative and Professional Programs, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Concordia University Chicago has been recognized as a College of Distinction since 2010, and in 2013 was named to the U.S. President's Higher Education Community Service Honor Roll for the fifth time. For the sixth consecutive year, combined undergraduate and graduate enrollment has exceeded more than 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more at CUChicago.edu.

Salary: $38650 - $45500 per year