Unarmed Security Officer - Retail Patrol & Guest Support

Allied Universal; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Unarmed Patrol Guest Assistance in Charlotte, NC. You will provide customer service to tenants and visitors, conduct patrols, monitor access points, and respond to incidents at a retail location.

The role is full-time with a pay rate of $17.85 per hour. You must be 18+ (21+ for armed roles) and pass background and drug screenings. Join us for a team-driven culture and career growth opportunities.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and/or delivery personnel by carrying out site-specific procedures, access-control practices, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols throughout retail common areas, exterior grounds, parking areas, loading zones, and perimeter locations to help deter unauthorized activity and identify security-related concerns.
• Monitor entrances, exits, and designated access points; verify authorized access in accordance with site procedures and maintain awareness of visitor and contractor activity.
• Respond to incidents, alarms, disturbances, and critical situations in a calm, professional, problem-solving manner; notify appropriate site contacts and/or emergency responders as directed.
• Document patrol findings, incidents, and unusual activity in clear, accurate reports, and communicate relevant information to supervisors and site personnel.

Skills

Customer service experience

Computer/Tablet proficiency

Education

High school diploma or equivalent

Tools

Computer/Tablet usage

Job description

Allied Universal is seeking a Security Officer Unarmed Patrol Guest Assistance in Charlotte, NC. You will provide customer service to tenants and visitors, conduct patrols, monitor access points, and respond to incidents at a retail location.

The role is full-time with a pay rate of $17.85 per hour. You must be 18+ (21+ for armed roles) and pass background and drug screenings. Join us for a team-driven culture and career growth opportunities.