Unarmed Security Officer - Retail Patrol & Customer Service

AUS; Louisville (KY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Job summary

Allied Universal is seeking a full-time Security Officer (Unarmed) in Louisville, KY to help safeguard clients across retail and other environments. The role focuses on high-visibility patrols, access control, and proactive loss-prevention measures while delivering excellent customer service and communicating with site teams.

The position requires a minimum of one year in security, a HS diploma, and the ability to pass background checks and drug screening.

Qualifications

• At least one year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• A background check is required.
• A drug screen may be required.

Responsibilities

• Provide customer service to clients, shoppers, and visitors by carrying out security-related procedures and site policies.
• Respond to incidents, customer concerns, and critical situations calmly and professionally.
• Conduct regular unarmed patrols of retail areas, entrances, and surrounding perimeter to deter unauthorized activity.
• Monitor access points and report security concerns, hazards, and policy violations.
• Communicate clearly with site management and visitors while documenting incidents.

Skills

Customer service

Security experience

Access control

Tech-savvy

18+ age

Education

High school diploma

Job description

Allied Universal is seeking a full-time Security Officer (Unarmed) in Louisville, KY to help safeguard clients across retail and other environments. The role focuses on high-visibility patrols, access control, and proactive loss-prevention measures while delivering excellent customer service and communicating with site teams.

The position requires a minimum of one year in security, a HS diploma, and the ability to pass background checks and drug screening.