Unarmed Security Officer — Patrol & Client Support

Allied Universal

Pittsburgh (Allegheny County)

On-site

USD 26,000 - 37,000

Full time

2 days ago

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Job summary

Allied Universal in Pittsburgh, PA is seeking a Security Officer Full Time Unarmed Patrol / Customer Support. You will protect clients across financial institutions and related facilities, perform routine patrols, maintain a visible presence, and foster a welcoming environment for employees and visitors.

The role emphasizes customer service, professional communication, and the use of a tablet or computer for daily tasks.

Qualifications

Customer service experience is preferred.
Comfortable using a computer or tablet is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
A background check will be conducted as required by law.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients, visitors, and employees while carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
Monitor access points, verify visitor credentials, and observe activity within and around the financial institution location in accordance with site procedures.
Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels.
Conduct regular and random unarmed patrols of the business, exterior, parking areas, and perimeter to deter unauthorized activity and identify unusual conditions.
Prepare accurate reports and maintain required logs related to incidents, patrols, visitor activity, and other security-related matters.