Unarmed Security- Gatehouse

Cambridge Security Services; Florida; Sur place; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Major Medical

Dental & Vision Insurance

Paid Vacation

Free Uniforms

Holiday Premium Pay

Industry-Leading Training

Work Perks Discount Program

Résumé du poste

Cambridge Security Services is seeking a reliable Unarmed Gatehouse Security Officer for an upscale Delray Beach country club community. The role emphasizes access control, patrols, CCTV surveillance, and courteous resident interaction.

Ideal candidates are observant, disciplined, and able to respond to emergencies with professional demeanor. Requires Florida Class D license, HS diploma, and ability to pass background checks and tests. Day and night shifts offered.

Qualifications

• High School Diploma or equivalent.
• 21 years of age or older.
• Able to pass background screening and drug test.
• Able to pass a mental health assessment.
• Must possess Florida Class D license and a valid Driver’s License.

Responsabilités

• Conduct foot and/or vehicle patrols to watch for security concerns.
• Monitor CCTV and alarm systems for constant site awareness.
• Sound alarms or call authorities in emergencies.
• Respond promptly to incidents and disturbances on the property.
• Verify guest/vendor credentials and monitor entrances/exits.
• Enforce rules and post orders; warn violators of infractions.
• Investigate and report accidents and suspicious activities.
• Maintain daily activity logs for management.
• Provide high-level customer service to residents and guests.
• Act as a visible deterrent to crime and maintain safety.

Connaissances

Clear communication

Verbal and written

Active listening

Situational awareness

Customer service

Calm under pressure

Judgment

Professional appearance

Formation

High School Diploma

Age 21+ years

Background check

Drug test

Mental health assessment

Driver's license

Reliable transportation

Outils

ABDI gate access system

Avigilon camera systems

Alarm systems

Description du poste

Position Overview

We are seeking a reliable, professional Unarmed Gatehouse Security Officer to support safety and security operations within an upscale country club community in Delray Beach. The ideal candidate is disciplined, attentive, and committed to providing high level security and exceptional customer service.

This role involves performing duties that include access control operations, conducting foot or vehicle patrol, securing equipment and people, performing surveillance, utilizing gatehouse technology, completing detailed reports, responding effectively to emergency situations, and preventing criminal activity all while maintaining a courteous and professional demeanor when interacting with residents and guests.

Logistics and Compensation

• Location: Palm Beach Gardens, FL
• Job Type: Full-time
• Pay Rate: $18.00 - $19.01

Availability & Schedule

• Hours: 32-40
• Candidates needed- 1st shift (0700-1500), 2nd shift (1500-2300) and 3rd shift (2300-0700) availability.

Ideal Candidate

Our ideal candidate is dependable, observant, and professional, with a strong commitment to maintaining a safe and welcoming environment. They demonstrate excellent judgment, remain calm under pressure, and take initiative when responding to security situations. They communicate clearly, uphold high customer service standards, and represent the community with a polished and respectful presence in a fast paced, high-end setting.

Specific Duties and Essential Functions

• Conduct foot and/or vehicle patrols (interior and exterior) to watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Monitor CCTV and alarm systems to ensure constant site awareness.
• Sound alarms or call police/fire departments immediately in the event of fire, medical emergencies, or the presence of unauthorized persons.
• Respond promptly to all incidents, emergencies, and disturbances on the property.
• Permit authorized persons to enter property by verifying guest/vendor credentials and monitoring all entrances and exits.
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, while ensuring all property rules and post orders are strictly enforced.
• Investigate and prepare detailed reports on accidents, incidents, and suspicious activities.
• Maintain comprehensive daily activity logs to ensure all shift events are documented for management.
• Provide high-level customer service by aiding residents, members, employees, and visitors in a courteous and professional manner.
• Act as a visual deterrent to crime while maintaining a safe and secure environment for all patrons.

Licensing

• Possess valid Florida Class D license
• Possess valid Driver’s License

Minimum Requirements

• High School Diploma or equivalent
• 21 years of age or older
• Ability to pass background screening and drug test
• Ability to pass a mental health assessment
• Reliable transportation

Skills Required

• Clear verbal and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Strong customer service skills
• Ability to remain calm under pressure
• Good judgment and situational awareness
• Professional appearance, demeanor, and attitude

Preferred Qualifications

• 1 year of experience in a gated country club environment performing patrol, gatehouse, and security dispatch duties
• Experience with alarm systems and responding to alarm activations
• Experience with ABDI gate access system
• Experience with Avigilon camera systems

Other

• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must be able to successfully complete all training required for the position

Physical Requirements & Work Environment

• Indoor and outdoor assignments. Exposure to various weather conditions
• Major Activities: Extended standing, walking, and sitting. Listening, observing, communicating
• Environmental Exposure: Ability to perform duties in both indoor and outdoor settings. Must be capable of working in diverse weather conditions, including extreme heat, cold, and rain, for extended periods.
• Hazardous Conditions: Occasional exposure to high-stress situations, including responding to emergencies or physical disturbances.
• Stationary & Mobile Positions: Ability to remain in a stationary position (sitting or standing), walk for extended periods, traverse the property, or move between posts for the duration of an 8-hour shift, or as operationally required. Must be able to maintain constant alertness and professional posture throughout the assigned period.
• Patrol Requirements: Ability to continuously walk on various surfaces including pavement, grass, and uneven terrain while conducting interior and exterior rounds.
• Emergency Response: Must be able to react quickly to emergency situations, which may include running, climbing stairs, or navigating obstacles.
• Sensory Abilities: Must have the visual acuity to monitor CCTV and observe surroundings, and the auditory ability to respond to alarms and communicate via two-way radio or telephone.
• Physical Maneuverability: Frequent reaching; occasional squatting, kneeling, or stooping to inspect vehicles or property.
• Lifting & Strength: Must be able to respond to medical emergencies and provide physical assistance as needed, including lifting or carrying individuals, with or without reasonable accommodation. Must be able to also occasionally lift, carry, push, or move up to 50 pounds. This is typically required only in response to emergency situations, the relocation of safety equipment (e.g., fire extinguishers, traffic cones), or the removal of hazards from the property.
• Effective Communication: Ability to clearly exchange information, provide instructions, and draft written reports in English.
• Cognitive Load: Must maintain mental alertness and attention to detail during long periods of observation.

Benefits (Full-Time Employees)

• Major Medical
• Dental & Vision Insurance
• Paid Vacation
• Free Uniforms
• Holiday Premium Pay: Earn 1.5x your hourly rate for all hours worked on company-recognized holidays.
• Industry-Leading Training
• Work Perks Discount Program