Unarmed Retail Security Officer

Prosegur Security USA, Inc; Lancaster (Lancaster County); Hybrid; USD 20,664,000 - 24,797,000; Full time

Job summary

Prosegur Security USA, Inc is hiring for an Unarmed Retail Security Officer to safeguard indoor client environments. The role involves patrolling, checkpoint tagging, writing DAR entries, and occasional search procedures.

The officer will respond to emergencies, enforce policies, and provide courteous customer service. Qualifications include a high school diploma or GED, ability to stand long on post, reliable transportation, and strong verbal communication.

Qualifications

• High school diploma or GED required.
• Ability to stand or walk for long periods and maintain alertness.

Responsibilities

• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security/safety of premises
• Circulate among visitors, patrons, and employees to preserve order and protect property
• Guard, patrol, and monitor premises to prevent safety hazards, theft, violence, or infractions of rules
• Enforce rules, respond to emergencies, and provide assistance to customers and staff
• Escort individuals as needed and write detailed DARs
• Provide courteous, professional customer service
• Monitor for irregular or unusual activity and secure designated areas
• Investigate incidents and prepare reports
• Adhere to Post Orders

Skills

Stand long periods

Good communication

Crisis management

Reliable & ethical

Education

High school diploma or GED

Job description

Work for a company where your individual contributions are recognized and rewarded. We are always hiring professionals eager to exceed customer expectations. We're hiring reliable, experienced Unarmed Retail Security Officers! The person in this position will maintain a safe and secure indoor environment for clients, customers, contractors and other workers by patrolling, tagging indicated checkpoints, monitoring premises, writing a detailed DAR entry and occasionally performing search procedures.

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities

• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security/safety of premises
• Circulate among visitors, patrons, and employees to preserve order and protect property
• Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules
• Enforce rules, regulations, policies, and procedures, and respond to emergency situations requiring security assistance
• Escort on foot or by motor vehicle to transport individuals to specified locations or to provide personal protection or to escort persons off customer property
• Write detailed narrative reports and maintain daily activity reports (DARs)
• Provide assistance to customers, employees, and visitors in a courteous and professional manner
• Monitor for irregular or unusual activity
• Secure facility and designated areas
• Enforce facility and company policies and procedures
• Investigate and prepare reports on incidents
• Adhere to Post Orders

Qualifications

• High school diploma or GED equivalent
• Must have a be able to stand on post for 80-90% of shift
• Must have one (1) year of experience as a security officer, preference to those with prior retail security experience.
• Must have open availability to work all shifts and schedules as needed
• Must have reliable transportation
• Must have good communications skills
• Ability to stand or walk for long periods
• Must be able to walk/run flights of stairs on a daily basis.
• Ability to think clearly during crisis or high-stress periods
• Must be reliable, have a positive attitude, and uphold ethical behavior

Physical Requirements: This position requires significant physical activity throughout the shift. Officers must be able to:

• Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1–2 miles per shift)
• Frequently climb stairs, ramps, or ladders as required by site patrol routes
• Work indoors and outdoors in varying weather conditions
• Maintain alertness and situational awareness during all patrols
• Occasionally lift and/or move up to 25 pounds

These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.

ProsegurisanEqualOpportunityEmployer. Wecelebratediversityandarecommittedtocreatinganinclusiveenvironmentforallemployees.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,sexualorientation,genderidentityorexpression,nationalorigin,age,disability,veteranstatus,oranyothercharacteristicprotectedbyapplicablelaw.

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