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Piedmont Healthcare Corporate seeks a detail‑oriented support professional for the Care Management Department. You will assist the Utilization Management Nurse and the RN Appeals Writer, helping prevent clinical denials due to lack of clinical data, authorization, or untimely notifications.
You will collaborate with physicians to ensure timely peer‑to‑peer reviews, document root‑cause analyses in Epic, and follow up on appeal outcomes to improve care management processes.
The purpose of this role is to provide support to the Utilization Management Nurse and RN Appeals Writer in the Care Management Department. This role will help to prevent clinical denials related to lack of clinical, lack of authorization and untimely notifications. This role will work closely with the physician to ensure that peer-to-peer reviews are completed in a timely manner. This role will be responsible for investigating root cause of clinical denials and documenting them in Epic and follow-up of appeal outcome.
The purpose of this role is to provide support to the Utilization Management Nurse and RN Appeals Writer in the Care Management Department. This role will help to prevent clinical denials related to lack of clinical, lack of authorization and untimely notifications. This role will work closely with the physician to ensure that peer-to-peer reviews are completed in a timely manner. This role will be responsible for investigating root cause of clinical denials and documenting them in Epic and follow-up of appeal outcome.