UK Practice Manager

Remote Worker LTD.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Epiq is seeking a Practice Manager to oversee project activities, ensure customer satisfaction, and lead a team of professionals. You will collaborate with stakeholders, manage project documentation, and uphold high-quality standards across initiatives.

The role emphasizes KPI monitoring, regulatory compliance, and end-to-end delivery, requiring a Bachelor’s degree and 5+ years in project management and leadership.

Qualifications

• Bachelor's degree in business administration, project management, or a related field.
• 5+ years of experience in project management and team leadership.

Responsibilities

• Oversee project activities and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with various stakeholders to achieve project goals.
• Manage project documentation and support project delivery.
• Monitor and report on KPIs.
• Ensure compliance with company policies and regulations.

Skills

Achieving Deadlines

Analytical Thinking

Communication

CRM

Customer Satisfaction

End-to-End Project Management

Leading Project Teams

Professional Collaboration

Project Deliverables

Education

Bachelor's degree in Business Administration or related field

Job description

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary

The Practice Manager is responsible for overseeing project activities, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing project documentation, and maintaining high-quality standards.

Essential Job Responsibilities:

• Oversee project activities and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with various stakeholders to achieve project goals.
• Manage project documentation and support project delivery.
• Monitor and report on key performance indicators (KPIs).
• Ensure compliance with company policies and regulations.

Qualifications & Requirements:

• Education: Bachelor's degree in Business Administration, Project Management, or a related field.
• Experience: 5+ years of experience in project management and team leadership.

Skills:

• Achieving Deadlines
• Analytical Thinking
• Communication
• Customer Relationship Management (CRM)
• Customer Satisfaction
• End-to-End Project Management
• Leading Project Teams
• Professional Collaboration
• Project Deliverables