UFC GYM Fitness Sales Manager

UFC GYM

La Mirada (CA)

On-site

USD 60,000 - 90,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Tuition assistance

Vision insurance

Wellness resources

Job summary

UFC GYM in California is seeking a Fitness Sales Manager who will drive member sales, oversee Private Training and Supplements revenue, and ensure a high-quality customer experience across the club. The role requires managing scheduling, enforcing policies, and coordinating with coaches and the management team.

This position demands seven-day availability including mornings and evenings, strong leadership, and the ability to mentor staff while achieving monthly revenue targets.

Qualifications

In depth knowledge of Personal Training techniques from assessment to program design, and sales.
Proficient in operating and adjusting fitness equipment.
Strong knowledge of company policies and safety procedures.
Excellent interpersonal and communication skills with a customer-service focus.
Ability to manage schedules and administrative duties.
Proficient with Word and Excel; basic club systems.
At least 2 years of related experience; leadership/management preferred.
One certification from a recognized UFC Gym organization; CPR/AED certification.

Responsibilities

Sell and conduct Private Training and Small Group Training with members.
Achieve monthly revenue objectives for Private Training and Supplements.
Administer scheduling, appointments, and calendar coordination.
Oversee club operations and ensure policy compliance.
Support coaching staff and ensure coaches meet revenue and service goals.
Mediates member issues and maintains high customer service standards.
Coordinate with Fitness Manager and General Manager on performance.

Skills

Personal Training

Sales

Interpersonal skills

Communication skills

Customer service focus

Organizational skills

Time management

Policy knowledge

Instruction understanding

Education

High school diploma or GED

CPR/AED certification

Four-year degree in related field (preferred)

Certification from UFC Gym recognized organization

Tools

Microsoft Word

Excel

Job description

GENERAL SUMMARY:

The Fitness Sales Manager is responsible for ensuring a positive customer experience

Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Tuition assistance
Vision insurance
Wellness resources

GENERAL SUMMARY:

The Fitness Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. Fitness Sales Manager are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Sell and Conduct Private Training & Small Group Training with Members
Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for

completing sales of staff when needed through the Turn-Over process.

Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff.
Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to.
Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs. Arrives on time, prepared and attentive for training appointments.

Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.

Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements.

Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals. administers company policies as they relate to the sales process.

Independently schedule and manage client appointments to ensure optimal time management and service delivery.
Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability.

Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
Responsible for managing personal client scheduling and calendar coordination.
Independently schedule and manage client appointments to ensure optimal time management and service delivery.
Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability.

Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
Responsible for managing personal client scheduling and calendar coordination.
Oversaw the full scheduling lifecycle for individual client appointments.
Club Administration
Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.

Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company. Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.

Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate.

Performs various administrative and housekeeping duties within assigned areas as needed.
Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk through daily.

Supervises coach sales activities. Reviews agreements and prepares daily paperwork.
Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.

ORGANIZATION RELATIONSHIPS:

The Fitness PT Sales Admin will report directly to the Fitness Manager and/or General Manager. Fitness PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees.

REQUIRED QUALIFICATIONS:

Knowledge, skills & abilities:
In depth knowledge of Personal Training techniques from assessment to program design, and sales.
Must be able to operate and adjust all Fitness equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude.

Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.

Understands and follows oral and written instructions. Communicates clearly and concisely.
Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.

Must be computer proficient, with basic skills in Microsoft Word and Excel.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Required Experience:
Minimum of one certification from organization recognized by UFC Gym
Current CPR/AED certification
High school diploma or GED.
Four-year degree in a related field recognized by UFC Gym (preferred).
Minimum 2 years of related experience.
Experience in management/employee relations preferred.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand.
Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.